At a Glance
- Tasks: Build strong client relationships and manage exciting projects from start to finish.
- Company: Established business with a focus on client success and teamwork.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to grow and develop your career.
- Why this job: Make a real impact by delivering value and solutions to clients.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
THE OPPORTUNITY
We're recruiting on behalf of a successful and established business that's looking to appoint an experienced Account Manager to join the team. This is a fantastic opportunity for an experienced Account Manager or Senior Account Manager who enjoys building strong client relationships, managing multiple projects and taking commercial ownership of key accounts, including ensuring smooth service delivery.
Working closely with the department lead, the Account Manager will be responsible for the successful delivery of client projects, ensuring agreed KPIs and SLAs are achieved whilst identifying opportunities to develop accounts, improve profitability and deliver additional value.
THE ACCOUNT MANAGER ROLE
- Developing and maintaining strong relationships with new and existing clients
- Managing client projects from initial brief through to successful delivery
- Preparing for and leading client meetings, reviews and conference calls
- Ensuring actions from client meetings are documented, communicated and completed
- Agreeing, monitoring and reporting against client KPIs and SLAs
- Managing account profitability through accurate forecasting, estimating and invoicing
- Identifying opportunities to grow and develop existing client accounts
- Understanding client objectives and providing proactive solutions to support their commercial goals
- Managing escalated client issues and ensuring a swift and professional resolution
- Producing clear briefs for internal teams and coordinating project delivery across departments
- Supporting the finance team with invoicing and outstanding client accounts
- Maintaining accurate client information and activity within CRM systems
- Monitoring market developments and identifying new opportunities for clients
THE PERSON
- Previous experience as an Account Manager, Senior Account Manager, Client Services Manager, Sales Coordinator and Customer Experience Manager.
- Strong experience managing client relationships and delivering multiple projects
- Commercially minded with experience of budgets, forecasting, estimating and account profitability
- Confident managing client KPIs and SLAs
- Excellent communication, presentation and negotiation skills
- Strong organisational skills with the ability to manage multiple accounts and competing deadlines
- Experience using CRM systems with good Excel and Microsoft Office skills
- A proactive and solutions-focused approach to account management
Account Manager in Market Harborough employer: Get Recruited Ltd
Join an award-winning B2B company in the creative and design sector, where you will thrive in a vibrant office culture located in Wimbledon. With a strong emphasis on employee growth and development, this role offers competitive remuneration alongside opportunities to lead innovative brand strategies and campaigns. Experience a supportive environment that values creativity and collaboration, making it an ideal place for passionate marketers to make a meaningful impact.
