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For Companies At a Glance
- Tasks: Lead daily operations and ensure a seamless customer experience in a dynamic environment.
- Company: Exciting new opportunity for hospitality professionals looking to transition into a fresh role.
- Benefits: Competitive salary up to £45,000 and a chance to step out of traditional hospitality.
- Why this job: Make a real impact by enhancing operational excellence and customer satisfaction.
- Qualifications: Proven experience in operational roles and strong leadership skills required.
- Other info: Join a supportive team and thrive in a fast-paced, customer-driven setting.
The predicted salary is between 36000 - 54000 £ per year.
Based on site Salary up to £45,000
The Opportunity:
Actively looking for someone who is looking to step out of the hospitality industry and step into an exciting new environment. We are seeking a highly capable operations-led professional to take ownership of the day-to-day running of a complex, customer-facing site. This role sits at the heart of the operation and is responsible for ensuring that people, processes, facilities, and customer experience all work seamlessly together. This is a great opportunity for someone from a Hospitality Manager, Restaurant Manager, Bar Manager, Front of House, Operations Manager, Site Manager, Health and Safety Manager, Customer Experience Manager or similar role.
The Role:
- Take full ownership of daily site operations, ensuring safe, efficient, and well-coordinated delivery across all areas.
- Maintain a clear operational overview of site activity, capacity, scheduling, and workflow.
- Identify, assess, and mitigate operational risks in real time and through forward planning.
- Ensure all operational procedures are followed, reviewed, and improved where necessary.
- Oversee documentation, paperwork, and record-keeping relating to safety, operations, and compliance.
- Act as a key decision-maker during incidents, disruptions, or operational challenges.
- Oversee the Customer Experience Team, setting clear expectations and standards.
Required Skills:
- Proven experience in a heavily operational role.
- Strong understanding of how multi-functional sites operate.
- Highly organised, resilient, and able to remain composed under pressure.
- Strong communication skills with the ability to lead, influence, and challenge where required.
- Experience working in fast-paced, seasonal, or customer-driven environments.
- Naturally proactive and solutions-focused.
- Passionate about operational excellence and customer experience.
Experienced Hospitality Manager in Maidstone employer: Get Recruited Ltd
Contact Detail:
Get Recruited Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Hospitality Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're looking for new opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in operations and customer experience.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re stepping out of hospitality and how your skills transfer to this new environment. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are eager to make a change.
We think you need these skills to ace Experienced Hospitality Manager in Maidstone
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in hospitality management or similar roles. We want to see how your background can translate into our exciting new environment, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Get Recruited Ltd
✨Know Your Operations Inside Out
Before the interview, brush up on your knowledge of operational management. Be ready to discuss how you’ve successfully managed day-to-day operations in previous roles and how that experience can translate into this new environment.
✨Showcase Your Customer Experience Skills
Prepare examples that highlight your ability to enhance customer experiences. Think about specific situations where you improved service delivery or resolved customer issues effectively, as this will resonate well with the hiring team.
✨Demonstrate Your Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Practice articulating how you would identify and mitigate operational risks, as well as how you would handle disruptions or challenges on-site.
✨Communicate Clearly and Confidently
Strong communication is key for this role. During the interview, focus on conveying your thoughts clearly and confidently. Use examples from your past to illustrate your leadership style and how you influence teams positively.
