Customer Service & Project Coordinator in Crewe
Customer Service & Project Coordinator

Customer Service & Project Coordinator in Crewe

Crewe Full-Time 24000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate exciting international projects and ensure top-notch customer service.
  • Company: Join a fast-growing organisation delivering high-security global projects.
  • Benefits: Earn up to £40,000 with great progression and a vibrant culture.
  • Why this job: Kickstart your career in project management while making a real impact.
  • Qualifications: Strong organisational skills and a proactive attitude are key.
  • Other info: Perfect for those eager to grow in a dynamic, values-led environment.

The predicted salary is between 24000 - 40000 £ per year.

Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors. They are looking for a Customer Service & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.

You’ll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.

This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.

THE ROLE
  • Supporting the planning, scheduling and coordination of international project timelines and deliverables
  • Maintaining accurate project documentation, trackers, reports and internal systems
  • Preparing project briefs, client updates and internal communications
  • Liaising with internal teams to ensure alignment on key milestones
  • Monitoring progress against KPIs and flagging any risks or delays
  • Assisting with supplier coordination and global logistics planning
  • Delivering timely, professional communication to clients and stakeholders
  • Ensuring all written communication meets the organisation's standards
  • Supporting the Project Manager during client meetings, taking minutes and tracking actions
  • Using project management tools and software to track tasks, timelines and dependencies
  • Contributing to continuous improvement initiatives across project workflows
  • Ensuring full compliance with internal procedures and external regulations
THE PERSON
  • Strong organisational and time-management skills
  • Excellent attention to detail and a methodical approach
  • Confident communicator with strong written and verbal skills
  • A proactive learner with a desire to develop within project management
  • Comfortable managing multiple tasks and deadlines
  • Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
  • Experience using project management tools such as Monday.com or Asana is beneficial

Customer Service & Project Coordinator in Crewe employer: Get-Recruited Ltd

Join a dynamic and innovative organisation in Crewe, where you will be part of a values-led culture that prioritises employee growth and development. With a focus on high-security global projects, this role offers a unique opportunity to enhance your project management skills while enjoying a supportive work environment that encourages progression and collaboration. Benefit from a competitive salary, a Monday to Friday schedule, and the chance to make a meaningful impact in critical sectors.
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Contact Detail:

Get-Recruited Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service & Project Coordinator in Crewe

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.

✨Tip Number 3

Practice your communication skills! As a Customer Service & Project Coordinator, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Customer Service & Project Coordinator in Crewe

Customer Service
Project Coordination
Organisational Skills
Time Management
Attention to Detail
Communication Skills
Proactive Learning
Microsoft Office (Excel, Outlook, Teams, Word)
Project Management Tools (Monday.com, Asana)
Documentation Management
Client Communication
KPI Monitoring
Logistics Planning
Continuous Improvement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service & Project Coordinator role. Highlight your relevant experience and skills that match the job description, especially your organisational skills and customer service background.

Show Off Your Communication Skills: Since this role involves a lot of client communication, it’s crucial to demonstrate your written communication skills. Use clear, concise language in your application and make sure to proofread for any errors before hitting send.

Highlight Your Proactive Attitude: We love candidates who take initiative! In your application, share examples of how you've proactively solved problems or improved processes in previous roles. This will show us you're ready to contribute to our fast-paced environment.

Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application throughout the process.

How to prepare for a job interview at Get-Recruited Ltd

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around project coordination and customer service. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.

✨Showcase Your Organisational Skills

As a Customer Service & Project Coordinator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your meticulous approach.

✨Communicate Clearly and Confidently

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen carefully to questions and respond thoughtfully. Don’t hesitate to ask for clarification if needed; it shows you’re engaged and keen to understand.

✨Demonstrate Your Proactive Attitude

Employers love candidates who take initiative. Share instances where you’ve gone above and beyond in previous roles, whether it’s improving processes or enhancing client communication. This will illustrate your proactive mindset and eagerness to contribute positively to their team.

Customer Service & Project Coordinator in Crewe
Get-Recruited Ltd
Location: Crewe
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  • Customer Service & Project Coordinator in Crewe

    Crewe
    Full-Time
    24000 - 40000 £ / year (est.)
  • G

    Get-Recruited Ltd

    50-100
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