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- Tasks: Support international projects with planning, coordination, and client communication.
- Company: Join a fast-growing organisation delivering high-security global projects.
- Benefits: Up to £40,000 salary, career progression, and a great company culture.
- Why this job: Kickstart your career in project management while making a real impact.
- Qualifications: Strong organisational skills, attention to detail, and a proactive attitude.
- Other info: Perfect for those eager to grow in a dynamic, values-led environment.
The predicted salary is between 24000 - 40000 £ per year.
Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors. They are looking for a Customer Service & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.
You will support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.
This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.
THE ROLE:- Supporting the planning, scheduling and coordination of international project timelines and deliverables
- Maintaining accurate project documentation, trackers, reports and internal systems
- Preparing project briefs, client updates and internal communications
- Liaising with internal teams to ensure alignment on key milestones
- Monitoring progress against KPIs and flagging any risks or delays
- Assisting with supplier coordination and global logistics planning
- Delivering timely, professional communication to clients and stakeholders
- Ensuring all written communication meets the organisation's standards
- Supporting the Project Manager during client meetings, taking minutes and tracking actions
- Using project management tools and software to track tasks, timelines and dependencies
- Contributing to continuous improvement initiatives across project workflows
- Ensuring full compliance with internal procedures and external regulations
- Strong organisational and time-management skills
- Excellent attention to detail and a methodical approach
- Confident communicator with strong written and verbal skills
- A proactive learner with a desire to develop within project management
- Comfortable managing multiple tasks and deadlines
- Proficient in Microsoft Office (Excel, Outlook, Teams, Word)
- Experience using project management tools such as Monday.com or Asana is beneficial
Customer Service Lead in Crewe employer: Get-Recruited Ltd
Contact Detail:
Get-Recruited Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Lead in Crewe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills and experiences effectively.
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Keep an eye on new listings and get your applications in early!
We think you need these skills to ace Customer Service Lead in Crewe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Lead role. Highlight your relevant experience in customer service and project coordination, showing us how you fit the bill perfectly!
Show Off Your Skills: Don’t hold back on showcasing your organisational and communication skills. We want to see how you manage multiple tasks and deadlines, so give us examples that demonstrate your methodical approach and attention to detail.
Be Professional Yet Personal: While we love professionalism, don’t forget to let your personality shine through! Use a friendly tone in your written communication to show us you’re not just a great candidate, but also a great fit for our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at StudySmarter!
How to prepare for a job interview at Get-Recruited Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Lead role. Familiarise yourself with the key responsibilities like project coordination and client communication. This will help you tailor your answers to show how your skills align perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you maintained accurate documentation and tracked progress against KPIs, as these are crucial for the position.
✨Communicate Clearly and Confidently
As a Customer Service Lead, effective communication is key. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen carefully to questions and respond thoughtfully, demonstrating your strong verbal skills and attention to detail.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
