At a Glance
- Tasks: Lead a team to ensure top-notch customer service and a fantastic resident experience.
- Company: Join a vibrant community-focused organisation dedicated to enhancing neighbourhood living.
- Benefits: Competitive pay, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in property management.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in customer service and team management is essential.
The predicted salary is between 40000 - 45000 £ per year.
Senior Resident Manager role for 3 months Overall Purpose The Senior Resident Manager reports to the Neighbourhood Manager.
The role is responsible for ensuring high standards of customer service are delivered at all times and drive an excellent resident experience.
The role leads and manages the neighbourhood team to ensure smooth daily operations are delivered in an efficient and effective manner, coaching and supporting Relationship Managers in handling resident issues.
Key
Relationships: Internal: Neighbourhood Manager, wider Maidenhead team, wider neighbourhood teams, Business Support functions.
External: Residents, prospective customers, property management companies, third party suppliers, property agents, on-site retailers.
Key Responsibilities
