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For Companies At a Glance
- Tasks: Engage with residents daily and create memorable experiences.
- Company: Get Living sets the standard in the Build To Rent sector since 2013.
- Benefits: Enjoy a vibrant community with amenities like gyms, cinemas, and events.
- Why this job: Be part of a pioneering team that values customer service and community connection.
- Qualifications: Confident communicators with excellent customer service skills and a proactive attitude.
- Other info: Join a rapidly growing company with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
This role is the host and centre of one of our newest neighbourhoods responsible for engaging with and assisting our residents daily, connecting people and creating a unique and memorable experience for residents. The role is responsible for delivering resident satisfaction by providing efficient and welcoming assistance with all requests, ensuring a smooth and seamless operation combined with a high customer service levels.
Candidates must be confident communicators with excellent customer service skills. They must have initiative, be organised, enjoy problem solving, be flexible and adaptable, have excellent attention to detail, be a team playing and proactive.
As the pioneers in the Build To Rent sector, Get Living set the standards for exemplary service in the sector. Founded in 2013 when we took over the Athletes Village after the 2012 Olympics, we have grown from 3 neighbourhoods to 7 in the last 18 months across the South East and Midlands. Our neighbourhoods are some of the most desirable and sought after, providing a variety of amenities including gyms, cinemas, working areas, communal areas and regular events.
Resident Host employer: Get Living
Contact Detail:
Get Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Host
✨Tip Number 1
Familiarize yourself with the Build To Rent sector and Get Living's unique approach to resident engagement. Understanding their values and how they create memorable experiences for residents will help you stand out during conversations.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled resident requests or resolved issues in previous roles. This will demonstrate your ability to deliver high levels of satisfaction.
✨Tip Number 3
Highlight your problem-solving abilities by discussing specific challenges you've faced in past positions and how you overcame them. This will illustrate your initiative and adaptability, which are key for this role.
✨Tip Number 4
Emphasize your teamwork experience by sharing instances where you've collaborated effectively with colleagues to enhance resident experiences. Being a proactive team player is essential for success as a Resident Host.
We think you need these skills to ace Resident Host
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Resident Host position. Understand the key responsibilities and required skills, such as customer service excellence and problem-solving abilities.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer service or community engagement roles. Provide specific examples of how you've successfully assisted residents or customers in the past.
Showcase Communication Skills: Since the role requires confident communication, make sure to demonstrate your communication skills in your cover letter. Use clear and engaging language to convey your enthusiasm for the position.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Get Living. Mention your adaptability, attention to detail, and team spirit, aligning your personal attributes with the company's standards for exemplary service.
How to prepare for a job interview at Get Living
✨Show Your Communication Skills
As a Resident Host, you'll be the face of the neighbourhood. Make sure to demonstrate your confident communication style during the interview. Practice active listening and respond thoughtfully to questions to showcase your ability to engage with residents effectively.
✨Highlight Your Customer Service Experience
Since this role revolves around resident satisfaction, share specific examples from your past experiences where you provided exceptional customer service. Discuss how you handled requests or resolved issues to ensure a positive experience for others.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think on your feet and solve problems quickly. This will show that you can handle the dynamic nature of the role and adapt to various situations that may arise in a residential environment.
✨Emphasize Teamwork and Initiative
Being a proactive team player is crucial in this position. Share examples of how you've collaborated with others in previous roles and taken the initiative to improve processes or enhance the resident experience. This will highlight your ability to contribute positively to the team.
