Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents daily, assist with queries, and ensure smooth operations.
- Company: Leading property management company focused on resident satisfaction.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Make a real difference in residents' lives while developing your customer service skills.
- Qualifications: Strong customer service background and proficiency in Microsoft Office.
- Other info: Fast-paced role with a focus on communication and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
A leading property management company seeks a Customer Service Host in Greater London. This role is integral to resident satisfaction, requiring strong communication and proactive problem-solving skills. You will interact with residents daily, assist with queries, and ensure smooth operations.
Ideal candidates will have:
- a solid background in customer service,
- proficiency in Microsoft Office,
- the ability to maintain attention to detail in a busy environment.
On-site Neighbourhood Host & Resident Experience employer: Get Living
Contact Detail:
Get Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-site Neighbourhood Host & Resident Experience
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the property management company. Understanding their values and how they interact with residents can give you a leg up in showing that you're the perfect fit.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with residents, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve successfully resolved issues for customers. Be ready to share these stories during your interview to highlight your proactive approach.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply for the On-site Neighbourhood Host position directly on our site. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace On-site Neighbourhood Host & Resident Experience
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've made residents happy in the past, so share specific examples that showcase your communication and problem-solving skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Neighbourhood Host. Mention how your skills align with our needs and why you’re excited about working with us.
Be Detail-Oriented: Attention to detail is key in this role. Double-check your application for any typos or errors before hitting send. A polished application shows us you care about the little things, which is super important in customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Get Living
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share examples of how you've handled difficult situations or resolved resident queries in the past. This will show that you understand the importance of resident satisfaction.
✨Show Off Your Communication Skills
Since this role involves daily interaction with residents, practice clear and confident communication. You might want to prepare a few scenarios where you effectively communicated with customers or colleagues, highlighting your proactive problem-solving skills.
✨Familiarise Yourself with Microsoft Office
Make sure you're comfortable using Microsoft Office tools, as they are likely part of the daily operations. If you can, brush up on any specific software or tools mentioned in the job description to demonstrate your readiness for the role.
✨Attention to Detail is Key
In a busy environment, attention to detail can make all the difference. Think of examples from your previous roles where your keen eye helped prevent issues or improved processes. This will help convey your ability to thrive in a fast-paced setting.
