At a Glance
- Tasks: Handle customer leasing inquiries and convert them into viewings.
- Company: Get Living, a vibrant company focused on exceptional resident experiences.
- Benefits: Diverse work environment, equal opportunity employer, and career growth.
- Other info: Opportunity to work in a supportive and inclusive atmosphere.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Strong customer service skills and sales experience preferred.
The predicted salary is between 25000 - 32000 β¬ per year.
Get Living in Cwmbran is seeking a Customer Hub Enquiries Team member responsible for handling customer leasing inquiries and ensuring an exceptional resident experience. The role requires effective communication, sales experience, and the ability to manage various customer interactions efficiently.
Responsibilities include:
- Converting inquiries to appointments
- Maintaining accurate records
- Liaising with neighborhood teams
The ideal candidate should have a strong customer service background and familiarity with the residential sector. Get Living promotes a diverse environment and is an equal opportunity employer.
Leasing Enquiries Specialist: Convert Inquiries to Viewings employer: Get Living
Get Living in Cwmbran is an excellent employer that values diversity and fosters a supportive work culture, making it an ideal place for those passionate about customer service. Employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while contributing to a vibrant community. With a focus on creating exceptional resident experiences, team members enjoy a rewarding environment where their contributions are recognised and valued.
StudySmarter Expert Adviceπ€«
We think this is how you could land Leasing Enquiries Specialist: Convert Inquiries to Viewings
β¨Tip Number 1
Make sure to research Get Living and their values before your interview. Knowing their mission and how they operate will help you connect with the team and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your communication skills! Since this role is all about handling inquiries, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
β¨Tip Number 3
Showcase your sales experience during the interview. Think of specific examples where you've successfully converted inquiries into appointments or sales, as this will demonstrate your ability to excel in the role.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Leasing Enquiries Specialist: Convert Inquiries to Viewings
Some tips for your application π«‘
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create exceptional experiences for customers, especially in the residential sector.
Tailor Your Application:Donβt just send a generic application! Take the time to tailor your CV and cover letter to the Leasing Enquiries Specialist role. Mention specific skills that match the job description, like effective communication and sales experience.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. Itβs super easy, and youβll be able to showcase your enthusiasm for joining our team at Get Living!
How to prepare for a job interview at Get Living
β¨Know Your Stuff
Before the interview, make sure you understand the residential sector and Get Living's approach to customer service. Familiarise yourself with common leasing inquiries and think about how you would handle them. This will show that you're proactive and genuinely interested in the role.
β¨Show Off Your Communication Skills
Since effective communication is key for this position, practice articulating your thoughts clearly and confidently. You might want to prepare examples of past experiences where you successfully managed customer interactions or resolved issues. This will help demonstrate your ability to connect with customers.
β¨Sales Savvy is a Must
Brush up on your sales techniques! Think about how you can convert inquiries into viewings and be ready to discuss strategies you've used in the past. Highlight any relevant experience you have in sales, especially in a customer service context, to show you can drive results.
β¨Be Ready to Collaborate
This role involves liaising with neighbourhood teams, so be prepared to discuss how you work well in a team environment. Share examples of how you've collaborated with others to achieve a common goal, as this will illustrate your ability to contribute positively to the team dynamic at Get Living.