At a Glance
- Tasks: Ensure properties are presented beautifully and deliver an exceptional resident experience.
- Company: Get Living, a pioneer in build-to-rent with a focus on community.
- Benefits: Competitive salary, vibrant work environment, and opportunities for personal growth.
- Other info: Fast-paced role with plenty of opportunities to improve processes and enhance experiences.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
Resident Manager - The Oakgate, Leatherhead
Get Living are pioneers in build-to-rent, built on a founding principle to change renting for the better.
We create sustainable neighbourhoods that bring people together and help them thrive, with community at their core and on-site teams dedicated to delivering an exemplary resident experience.
Today, we have almost 4,000 homes across the UK, with neighbourhoods in Stratford (East London), Elephant Quarter, Maidenhead, Leatherhead, Manchester and Birmingham.
The Oakgate is situated in the beautiful surroundings of the Surrey Hills, 5 minutes from Leatherhead train station and approx. 10 minutes walk to Leatherhead town centre.
It is one of our newest developments with 214 residential appartments.
As a Resident Manager you'll work with the team to ensure properties are presented to a high standard for viewings and kept optimally occupied.
You'll be responsible for delivering a resident living experience that's positive and effortless from start to finish.
If you combine exceptional organisational skills with outstanding customer service, we'd love to hear from you.
Who are you?
- You're highly organised and thrive in a busy environment where no two days are the same. You take pride in getting the detail right and enjoy building relationships with people.
- You’ll likely have experience in Build to Rent, PBSA, or residential lettings, and feel confident conducting viewings and communicating with clients, prospective residents and visitors alike.
- You're a strong problem solver who enjoys helping people, finding positive resolutions and driving customer satisfaction.
- Most importantly, you care about delivering a great service and are always looking for ways to improve how things are done.
You’ll enjoy this role if you
- Thrive in a fast-paced, high-volume environment
- Enjoy customer interaction and building relationships
- Take pride in getting the detail right, first time
- Enjoy owning your work and seeing tasks through to completion
- Are naturally organised and enjoy keeping things running smoothly
- Believe every interaction matters and want to help create a brilliant resident experience
- Like finding better ways of working and improving processes
- Enjoy being part of a collaborative team
- #J-18808-Ljbffr
Resident Manager (The Oakgate, Leatherhead) employer: Get Living London
Get Living is an exceptional employer that prioritises community and sustainability, making it a rewarding place to work as a Resident Manager at The Oakgate in Leatherhead. With a focus on delivering outstanding resident experiences, employees benefit from a collaborative work culture, opportunities for personal growth, and the chance to make a meaningful impact in a vibrant neighbourhood. Located in the picturesque Surrey Hills, this role offers a unique blend of professional fulfilment and a supportive environment, perfect for those who thrive on customer interaction and relationship building.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Manager (The Oakgate, Leatherhead)
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Get Living London.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Get Living London? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Get Living London's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Resident Manager (The Oakgate, Leatherhead)
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Resident Manager (The Oakgate, Leatherhead) role at Get Living London, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Get Living London
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Get Living London operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Get Living London. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Get Living London.
