At a Glance
- Tasks: Manage leasing enquiries and deliver an exceptional customer experience.
- Company: Get Living London Limited, a leader in customer-focused property management.
- Benefits: Competitive pay, great team culture, and opportunities for growth.
- Other info: Collaborative environment in the vibrant Greater London area.
- Why this job: Join a dynamic team and make a difference in tenant experiences.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Get Living London Limited is looking for a professional to join their Customer Hub Enquiries Team, responsible for delivering a seamless customer experience and managing leasing enquiries. The ideal candidate will have prior customer service experience and possess excellent communication skills. They will efficiently handle customer requests across various channels, ensuring all interactions comply with company standards and achieve KPIs. A role that promotes team collaboration and high standards in customer care in the heart of the Greater London area.
Leasing Enquiries Specialist: Drive Viewings & Tenant Experience in London employer: Get Living London Limited
Get Living London Limited is an exceptional employer that prioritises a collaborative work culture and a commitment to delivering outstanding customer experiences. Located in the vibrant heart of Greater London, employees benefit from a dynamic environment that fosters professional growth and development, alongside competitive benefits that enhance work-life balance. Join us to be part of a team that values excellence in customer service and offers unique opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Leasing Enquiries Specialist: Drive Viewings & Tenant Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Leasing Enquiries Specialist role. Highlight your customer service experience and communication skills.
✨Tip Number 3
Be proactive! If you see a job that interests you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay organised! Keep track of the jobs you’ve applied for, the contacts you’ve made, and any follow-ups needed. This will help you stay on top of your applications and ensure you don’t miss any opportunities.
We think you need these skills to ace Leasing Enquiries Specialist: Drive Viewings & Tenant Experience in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous customer service experience in your application. We want to see how you've handled enquiries and provided excellent service in the past, as this is key for the Leasing Enquiries Specialist role.
Communicate Clearly:Since communication is a big part of this job, ensure your written application is clear and concise. Use straightforward language and avoid jargon. We appreciate a friendly tone that reflects your personality!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We love seeing how your skills and experiences align with what we’re looking for at Get Living London.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Get Living London Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled customer enquiries in the past, especially any challenging situations. This will show that you understand the importance of delivering a seamless customer experience.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Familiarise Yourself with the Company
Research Get Living London Limited and their approach to customer care. Understanding their values and how they operate will help you align your answers with their expectations, demonstrating that you're genuinely interested in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific leasing enquiries or customer interactions. Think of examples from your previous experience where you successfully resolved issues or improved customer satisfaction, as these will highlight your problem-solving skills.
