At a Glance
- Tasks: Keep our spaces sparkling clean and welcoming for everyone.
- Company: Join a friendly team dedicated to creating a comfortable living environment.
- Benefits: Flexible hours, competitive pay, and a supportive work culture.
- Other info: Great opportunity for personal growth in a diverse workplace.
- Why this job: Make a real difference in residents' lives while honing your cleaning skills.
- Qualifications: Experience in cleaning and customer service is a must.
The predicted salary is between 20000 - 25000 £ per year.
The Housekeeper plays a vital role in delivering a welcoming, safe, and comfortable environment for residents, guests, and staff, contributing to the overall quality of the living experience and upholding brand standards. The role ensures that all residential and communal areas are cleaned and maintained to the highest standard of hygiene, cleanliness, and presentation.
Key Relationships
- Internal: The Neighbourhood Manager, site team members, Central Support teams.
- External: Residents, guests, third party suppliers and contractors.
Key Responsibilities & Accountabilities
- Carry out internal and external general cleaning to communal areas of The Oakgate buildings including apartment cleans as required.
- Clean the offices and apartments as required to include, but not be limited to, sweeping, hoovering, mopping, dusting and all other general cleaning in all areas of responsibility.
- Daily cleaning of front entrances inclusive of light fittings, handrails, pictures and paintwork.
- Sweep, mop, clean and polish all lifts inclusive of fixtures and fittings.
- Inspect and clean all internal common area windows and surfaces, ledges, doors and skirting.
- Inspect all common areas for lights-out, damage and cleanliness daily, inclusive of stairways, corridors, passageways and car parks.
- Daily usage of an industrial vacuum cleaner for hard floor cleaning and carpet hoovering.
- Wash walls, woodwork, door panels, windows and partitions using reach and wash equipment as required.
- Clean rugs, carpets and upholstered furniture using vacuum cleaners and equipment provided.
- Other cleaning tasks may be required, including but not limited to scrubbing, waxing and polishing floors.
- Use and maintain personal protective equipment provided.
- Use only cleaning materials supplied and adhere to COSHH regulations.
- Accountable for cleaning equipment and cleaning consumable stock control, maintaining written records and ensuring the required stock of consumables is available.
Qualifications & Experience
- Experience of working in a residential setting essential.
- Customer service experience essential.
- Ability to operate commercial cleaning equipment competently and safely.
- COSHH Training.
Key Skills & Competencies
- High level of attention to detail.
- Good communication skills to interact professionally with residents and guests.
- Self‑motivated to work alone as well as part of a team.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Note – this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company.
Housekeeper in Leatherhead employer: Get Living London Limited
At The Oakgate, we pride ourselves on fostering a supportive and inclusive work environment where our Housekeepers play a crucial role in enhancing the living experience for our residents and guests. With a strong emphasis on employee growth and development, we offer comprehensive training and opportunities for advancement, all while maintaining high standards of cleanliness and hygiene. Located in a vibrant community, our team enjoys a collaborative culture that values attention to detail and exceptional customer service, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Leatherhead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Oakgate. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! If you’re nervous about interviews, try doing mock interviews with friends or family. This will help you get comfortable talking about your experience and skills, especially those related to cleaning and customer service.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look neat and professional. It shows that you take the role seriously and are ready to uphold the high standards of cleanliness and presentation that The Oakgate values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeper in Leatherhead
Some tips for your application 🫡
Show Your Attention to Detail:When writing your application, make sure to highlight your attention to detail. This is super important for a Housekeeper role, so mention any specific experiences where you’ve gone above and beyond in maintaining cleanliness and hygiene.
Emphasise Customer Service Skills:Since you'll be interacting with residents and guests, it's key to showcase your customer service experience. Share examples of how you've provided excellent service in previous roles, making sure to keep it friendly and professional.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Get Living London Limited
✨Know Your Cleaning Techniques
Make sure you brush up on your cleaning techniques and equipment usage before the interview. Be ready to discuss how you would approach different cleaning tasks, like using an industrial vacuum cleaner or maintaining hygiene standards in communal areas.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents and guests, highlight any previous customer service experience. Think of examples where you went above and beyond to ensure satisfaction, as this will show your commitment to creating a welcoming environment.
✨Demonstrate Attention to Detail
The Housekeeper role requires a high level of attention to detail. Prepare to give specific examples of how you've maintained cleanliness and hygiene in past roles. Mention any systems you’ve used to keep track of cleaning tasks or stock control.
✨Be Ready for Practical Questions
Expect practical questions about cleaning protocols and safety regulations, such as COSHH. Familiarise yourself with these regulations and be prepared to explain how you would apply them in your daily work to ensure a safe environment.
