Fuel Poverty Adviser

Fuel Poverty Adviser

Full-Time 23400 - 28600 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Help people tackle fuel poverty and access vital support for heating their homes.
  • Company: Join a compassionate organisation dedicated to making a difference in people's lives.
  • Benefits: Flexible working options, training opportunities, and a supportive team environment.
  • Other info: Work from various North Yorkshire offices or remotely within the UK.
  • Why this job: Make a real impact by helping others improve their energy efficiency and financial wellbeing.
  • Qualifications: Experience in advice roles preferred, but enthusiasm and willingness to learn are key.

The predicted salary is between 23400 - 28600 £ per year.

Could you help people struggling with the cost of heating their homes find ways forward and access the support they need?

As a Fuel Poverty Adviser, you'll provide specialist advice on energy efficiency and fuel-related debt, alongside wider advice on welfare benefits and income maximisation.

You'll also help people access vouchers and other financial support, working with partner organisations and specialist teams where needed.

The service is delivered predominantly by telephone, with some email advice.

You'll work across different channels on a rota basis, responding to incoming calls, call-backs and referrals.

You'll need to be comfortable managing a varied workload and working towards targets, as well as being flexible to meet the needs of the service.

We're interested in hearing from people with advice experience, ideally in energy, debt or welfare benefits.

We also welcome applications from those with less experience who are keen to develop their skills, with training and support provided.

Preference will be given to those able to work from one of our North Yorkshire offices: Northallerton, Richmond, Malton, Scarborough, Selby or Harrogate.

We will also consider hybrid/remote working from within the UK.

Fuel Poverty Adviser employer: Get Grants

Get Grants is an attractive employer due to its commitment to social impact and community empowerment. Employees benefit from flexible working arrangements and opportunities for professional development in a supportive environment.

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Contact Details:

Get Grants Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fuel Poverty Adviser

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Get Grants.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Get Grants!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Get Grants, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Get Grants or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Fuel Poverty Adviser

Energy Efficiency Knowledge
Debt Advice Skills
Welfare Benefits Knowledge
Income Maximisation Strategies
Communication Skills
Telephone Advisory Skills
Email Advisory Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Get Grants:Before hitting send, make sure to tailor your application specifically to Get Grants! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Get Grants

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.