At a Glance
- Tasks: Manage CRM requests, resolve issues, and deliver training sessions.
- Company: TPP Recruitment focuses on effective CRM management and continuous improvement.
- Benefits: Salary up to £45,000 with hybrid working in central London.
- Other info: Supportive, values-driven culture with opportunities for personal growth.
- Why this job: Shape CRM processes in a new role with potential for permanence.
- Qualifications: Proven experience with Dynamics 365 CRM and strong data management skills required.
The predicted salary is between 45000 - 45000 £ per year.
The role involves keeping the CRM running effectively and continuously improving how it supports the organisation. This will include:
- Managing and triaging requests via the CRM ticketing system
- Resolving technical and non‑technical CRM issues and working with external suppliers
- Maintaining data quality through cleansing, de‑duplication and governance
- Managing user access, permissions and security roles
- Delivering CRM training (1‑2‑1 and group sessions) and producing clear user guidance
- Creating reports and dashboards to support insight and decision‑making
- Identifying opportunities to streamline processes and introduce automation
About you:
- Proven experience administering Dynamics 365 CRM
- Strong data management and problem‑solving skills
- A good understanding of GDPR and data governance
- Advanced Excel skills and experience working with multiple business systems
- Experience working in or alongside a ticketing or support environment
- Clear communication skills and a supportive, collaborative approach
Why apply:
- Salary up to £45,000
- Hybrid working – 2 days per week in a central London office
- A new role with real scope to shape CRM ways of working
- Potential for the role to become permanent after 12 months
- Supportive, values‑driven culture
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
TPP Recruitment New CRM (Dynamics 365) Administrator London · hybrid £45k employer: Get Grants Ltd
TPP Recruitment offers a competitive salary of up to £45,000 and hybrid working arrangements. The team values collaboration and supports employees in demonstrating their skills and potential.
We think you need these skills to ace TPP Recruitment New CRM (Dynamics 365) Administrator London · hybrid £45k
Dynamics 365 CRM Administration
Data Management
Problem-Solving Skills
GDPR Understanding
Data Governance
Advanced Excel Skills
Ticketing System Experience
