At a Glance
- Tasks: Support individuals on their recovery journey and manage the Admissions Team.
- Company: The Nelson Trust, dedicated to empowering those affected by substance use.
- Benefits: Competitive salary, 25 days leave, ongoing training, and a supportive environment.
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in assessments, strong communication, and a compassionate approach.
The predicted salary is between 29000 - 30500 £ per year.
At The Nelson Trust, we support people affected by substance use and multiple disadvantages to make positive, lasting changes in their lives. Through our trauma-informed services, we empower individuals to achieve recovery, improve wellbeing and build brighter futures.
We are looking for a compassionate and organised Senior Admissions Support Worker to join our welcoming Admissions Team. As the first point of contact for individuals accessing our residential rehabilitation services, you will play a vital role in creating a positive, safe and supportive experience from the very beginning of their recovery journey. This is an exciting opportunity for someone with assessment experience, strong interpersonal skills and a passion for leading and developing others.
Salary: £29,000 - £30,500 per annum
Hours: 35 hours per week, Monday to Friday, 9.00am – 5.00pm (with flexibility to work outside normal hours when required)
Pension: Auto-enrolment pension with 6% employer contribution
Location: Stroud, Gloucestershire
What will you do?
- Complete client risk and needs assessments
- Support clients through the admissions process
- Build positive relationships with referrers and partners
- Support families and signpost to relevant services
- Assist with the day-to-day running of the Admissions Team
- Line manage and support new team members
- Maintain accurate records, data and reports
- Promote trauma-informed and person-centered practice
What we offer:
- 25 days annual leave plus bank holidays
- Ongoing training and professional development
- A supportive and rewarding working environment
What we are looking for:
- Full UK driving license and access to a car
- Experience supporting people affected by substance misuse
- Knowledge of safeguarding and trauma-informed practice
- Excellent communication and relationship-building skills
- Strong organisational and IT skills
- Attention to detail and ability to manage competing priorities
- Experience supporting or supervising colleagues
- A warm, empathetic and professional approach
Closing date: Thursday 13th August 2026
Interviews: Thursday 20th August 2026
The advert may close early if suitable candidates are identified. The Nelson Trust is committed to safeguarding; the successful applicant will be required to undergo an enhanced DBS check.
Senior Admissions Support Worker in Stroud employer: Get Grants Ltd
Get Grants Ltd is an exceptional employer that values flexibility and work-life balance, offering a part-time remote role that allows you to make a meaningful impact in the community. With a strong commitment to employee growth and development, we foster a supportive culture where your skills in fundraising can flourish while you help improve the lives of those affected by dementia. Join us to be part of a dedicated team that prioritises compassion and collaboration in a rewarding environment.