At a Glance
- Tasks: Lead individual giving programmes and create engaging fundraising campaigns to support vulnerable young people.
- Company: Join a respected charity making a real difference in Hertfordshire.
- Benefits: Enjoy 25 days leave, birthday leave, health plans, and ongoing training opportunities.
- Other info: Hybrid working model with excellent career growth potential.
- Why this job: Make a meaningful impact while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and experience with CRM or databases preferred.
The predicted salary is between 28500 - 31000 £ per year.
Salary: £28,500 - £31,000 per annum (depending on experience).
Contract: Permanent.
Hours: Full-time, 37 hours per week (30 hours considered).
Location: Hatfield, Hertfordshire (Hybrid working: office-based every Tuesday and Wednesday, with home working on other days).
Help young people build positive, independent futures. Herts Young Homeless is looking for an Individual Giving & Supporter Experience Officer to play a key role in growing supporter income and engagement. This is an exciting opportunity to join a well-respected charity supporting vulnerable young people across Hertfordshire. You’ll lead on individual giving activity, develop inspiring supporter communications and help build lasting relationships that generate vital income for services that prevent and relieve youth homelessness. The role has a fundraising target of £100,000 and will also support the development of new initiatives, including legacy giving.
What you’ll be doing:
- Leading and growing the individual giving programme
- Delivering supporter acquisition, retention and stewardship activity
- Creating engaging fundraising campaigns and communications across digital and direct channels
- Managing supporter relationships and delivering excellent supporter care
- Using CRM data and insight to improve engagement and fundraising performance
- Developing supporter journeys that encourage long-term support
- Monitoring income and identifying opportunities for growth
- Supporting fundraising appeals, campaigns and wider team activity
- Ensuring communications are compliant, accurate and supporter focused
What we’re looking for:
We’re open to candidates from fundraising, marketing, communications, customer engagement or similar backgrounds. You'll bring:
- Excellent communication and relationship-building skills
- Strong attention to detail and organisational ability
- Experience using a CRM or database
- Confidence working with data and reporting information
- The ability to manage multiple priorities effectively
- A proactive, positive and collaborative approach
Previous charity experience is helpful but not essential. We’re particularly interested in people with transferable skills and a genuine motivation to support a worthwhile cause.
What we offer:
- 25 days annual leave plus bank holidays, rising with service
- Birthday leave
- Holiday purchase scheme
- Pension scheme
- Group Life Insurance
- BHSF Health Cash Plan
- Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay
- Ongoing training and development opportunities
- Long service awards and staff recognition schemes
If you’re a strong communicator who enjoys engaging supporters, delivering campaigns and using your skills to make a meaningful difference, we’d love to hear from you. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
TPP Recruitment New Individual Giving and Supporter Experience Officer Hatfield · hybrid £29k–31k employer: Get Grants Ltd
Get Grants Ltd is an exceptional employer that values flexibility and work-life balance, offering a part-time remote role that allows you to make a meaningful impact in the community. With a strong commitment to employee growth and development, we foster a supportive culture where your skills in fundraising can flourish while you help improve the lives of those affected by dementia. Join us to be part of a dedicated team that prioritises compassion and collaboration in a rewarding environment.
