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For Companies At a Glance
- Tasks: Support daily shop operations and deliver exceptional customer experiences.
- Company: Join the oldest hospice in the UK, making a real difference in people's lives.
- Benefits: Generous salary, 27 days' leave, pension scheme, and store discounts.
- Why this job: Be part of a meaningful mission while developing your skills in a vibrant environment.
- Qualifications: Experience in customer service and a passion for fashion and sustainability.
- Other info: Flexible part-time role with opportunities for personal growth and community engagement.
The predicted salary is between 27008 - 28119 £ per year.
Founded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. We provide specialist palliative and end-of-life care for around 2,500 people every year, enabling each of them to make the very best of every moment.
We are now looking for an Assistant Manager to join us on a permanent, part-time basis, working 15 hours per week.
Rewards and Benefits
- Salary of £27,008 – £28,119 pa (pro rata)
- A generous 27 days’ annual leave, increasing to 29 after five years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- A pension scheme is offered with employer contributions of up to 7.5%
- Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
- Cycle to Work scheme and interest-free season ticket loans available
- Free eyesight tests for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling
Your Role
As an Assistant Manager, you will support the day-to-day operations of our Brixton shop, helping to deliver an exceptional customer experience while driving income for Royal Trinity Hospice. Specifically, you will support the Shop Manager in delivering sales and profit targets, maintaining high presentation standards and encouraging local donations to maximise stock availability and Gift Aid conversions. You will also supervise and motivate volunteers, ensure effective merchandising and pricing of donated goods, and uphold excellent customer care standards. In the Shop Manager’s absence, you will lead the shop and oversee banking, returns and daily operations.
Additionally, you will:
- Assist in the recruitment, training and development of volunteers and paid staff
- Monitor and manage stock levels to reduce loss and drive sales
- Uphold cash handling and financial procedures
- Undertake daily reconciliations and weekly reporting
- Promote health and safety compliance across all areas of the shop
About You
To be considered as an Assistant Manager, you will need:
- Experience of working in a fast-paced, customer-focused environment
- Experience of dealing with the public face-to-face and over the telephone
- A passion for fashion and sustainability
- Good literacy and numeracy skills
- Excellent communication and customer service skills
The closing date for this role is 15th February 2026.
Assistant Shop Manager – Brixton employer: Get Grants Ltd
Contact Detail:
Get Grants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager – Brixton
✨Tip Number 1
Get to know the company! Research Royal Trinity Hospice and understand their mission. When you walk into that interview, show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and passion for the role of Assistant Shop Manager with confidence.
✨Tip Number 3
Dress the part! Since this is a customer-focused role, make sure you present yourself well. A smart appearance shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Shop Manager – Brixton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Shop Manager role. Highlight your customer service experience and any relevant retail management skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Royal Trinity Hospice and how your values align with ours. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your duties; share your successes! Whether it’s boosting sales or improving customer satisfaction, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Get Grants Ltd
✨Know Your Stuff
Before the interview, make sure you research Royal Trinity Hospice and its mission. Understand their values and how they impact the community. This will help you connect your experience to their goals and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As an Assistant Shop Manager, you'll be dealing with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to customer care.
✨Highlight Your Teamwork Experience
You'll be supervising volunteers and working closely with the Shop Manager. Be ready to discuss your experience in leading teams or working collaboratively. Share stories that illustrate your ability to motivate others and create a positive work environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, or future goals. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
