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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional service at a busy golf venue.
- Company: Join Pyrford Lakes, a modern and inclusive golf club focused on unforgettable experiences.
- Benefits: Enjoy competitive pay, free golf, staff discounts, and training opportunities.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Be part of a vibrant community and create lasting memories for our guests.
- Qualifications: Experience in hospitality and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
About Pyrford Lakes
Pyrford Lakes is one of the UK’s busiest and most welcoming golf venues, delivering outstanding golf experiences to tens of thousands of players every year. As part of Get Golfing, we are proud to be a modern, inclusive organisation focused on community, innovation, and unforgettable customer experiences. Our mission is simple: create memories and leave a legacy.
The Role
We are looking for an experienced and proactive hospitality professional to help lead and support our team. This will involve both casual and events trade as well as back of house organisation, cellar management and training. This is a varied, customer-facing role where you’ll help deliver outstanding service both in the clubhouse and events suite. This position is ideal for someone who enjoys working in a collaborative supportive environment, thrives under pressure, and is happy to turn their hand to everything from serving coffees to setting up and delivering large events, supporting new members of the team, and delivering reliable and well prepared shifts.
Key Responsibilities
- Customer Service & Hospitality
- Deliver exceptional customer service in the clubhouse, bar, and dining areas
- Encourage and drive the team across various areas of the business
- Monitor stock controls and cellar management
- Have high standards of hygiene and cleanliness and ensure that they are maintained on site
- Be highly reliable and punctual
- Be adaptable to the needs of the business
- Welcome golfers and manage check-in and prepayments
- Manage tee sheets to maximise flow, play, and customer satisfaction
- Act as starter and/or marshal to support pace of play and on-course etiquette
- Manage rental equipment including buggies, trolleys, and hire sets
- Support golf competitions, society days, and events
- Communicate clearly with players before, during, and after their round
- Support retail, promotions, and customer data capture
- Maintain high presentation standards across clubhouse and golf facilities
- Follow food safety, licensing, and health & safety regulations
- Serve alcohol responsibly and in line with licensing laws
- Work closely with kitchen, bar, events, and golf teams
- Take a proactive, team-first approach to daily operations
What We’re Looking For
- Previous experience in hospitality management, customer service, or a similar front-facing role
- Strong communication and interpersonal skills
- Ability to work efficiently in a busy, customer-focused environment
- Confidence handling payments and using POS systems
- Willingness to work flexible hours, including weekends, early starts, evenings, and late finishes for functions and events
- A positive, can-do attitude and willingness to learn
- Basic understanding of food hygiene and health & safety (training provided)
Salary Competitive and dependant on experience.
Benefits
- Training & development opportunities
- Free golf
- 50% staff discount on food
- Staff referral programme
Food and Beverage Supervisor - Pyrford Lakes Golf Club in Woking employer: Get Golfing
Contact Detail:
Get Golfing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor - Pyrford Lakes Golf Club in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at golf clubs or similar venues. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up in person! If you're nearby Pyrford Lakes, pop in and introduce yourself. Bring a smile and maybe a CV. It shows initiative and gives you a chance to make a memorable first impression.
✨Tip Number 3
Prepare for the interview by knowing the venue inside out. Familiarise yourself with their services, events, and customer experience focus. This will help you demonstrate your passion for creating unforgettable experiences during your chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Food and Beverage Supervisor - Pyrford Lakes Golf Club in Woking
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your customer service skills and how you’ve made a difference in previous roles. We want to see your enthusiasm for creating unforgettable experiences!
Tailor Your Application: Make sure to customise your application to fit the Food and Beverage Supervisor role at Pyrford Lakes. Highlight relevant experience in managing teams, events, and customer interactions. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Pyrford Lakes!
How to prepare for a job interview at Get Golfing
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pyrford Lakes and its mission. Understand their focus on community and customer experiences. This will help you align your answers with their values and show that you’re genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous hospitality management experience. Think of specific examples where you delivered exceptional customer service or successfully managed a team. This will demonstrate your capability to thrive in a busy environment like Pyrford Lakes.
✨Demonstrate Team Spirit
Since this role involves working closely with various teams, highlight your teamwork skills. Share instances where you supported colleagues or contributed to a collaborative project. This will show that you’re a team player who fits well into their supportive culture.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics at Pyrford Lakes. Inquire about their approach to training new staff or how they handle busy events. This not only shows your interest but also helps you gauge if it’s the right fit for you.