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For Companies At a Glance
- Tasks: Deliver outstanding service in hospitality and golf operations at a busy venue.
- Company: Join Pyrford Lakes, a modern and inclusive golf venue focused on community.
- Benefits: Enjoy free golf, 50% off food, and training opportunities.
- Why this job: Be part of a friendly team and create unforgettable experiences for customers.
- Qualifications: Experience in hospitality or customer service; strong communication skills.
- Other info: Opportunities for career progression in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
About Pyrford Lakes
Pyrford Lakes is one of the UK's busiest and most welcoming golf venues, delivering outstanding golf experiences to tens of thousands of players every year. As part of Get Golfing, we are proud to be a modern, inclusive organisation focused on community, innovation, and unforgettable customer experiences. Our mission is simple: create memories and leave a legacy.
The Role
We are looking for a friendly, flexible, and multi-skilled individual to join our team, combining Front of House hospitality with Golf Operations support. This is a varied, customer-facing role where you'll help deliver outstanding service both in the clubhouse and out on the course. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is happy to turn their hand to everything from serving coffees to managing tee times, supporting competitions, and helping deliver successful functions and events.
What We’re Looking For
- Essential
- Previous experience in hospitality, customer service, or a similar front-facing role
- Strong communication and interpersonal skills
- Ability to work efficiently in a busy, customer-focused environment
- Confidence handling payments and using POS systems
- Willingness to work flexible hours, including weekends, early starts, evenings, and late finishes for functions and events
- A positive, can-do attitude and willingness to learn
- Basic understanding of food hygiene and health & safety (training provided)
- Experience in a golf club, leisure, hotel, or hospitality environment
- Food Safety Level 1 or 2 (or willingness to obtain)
- Bar service experience or Personal Licence
- Interest in or basic knowledge of golf (helpful but not essential)
Why Join Us?
- Be part of a modern, inclusive golf and hospitality culture
- Work at one of the UK's highest-volume golf venues
- Gain experience across both hospitality and golf operations
- Opportunities to progress within Pyrford Lakes and Get Golfing
- Friendly, supportive team environment
Benefits
- Training & development opportunities
- Free golf
- 50% staff discount on food
- Staff referral programme
Apply Now
If you enjoy working with people, love variety in your role, and want to be part of something different in golf and hospitality, we'd love to hear from you.
Salary: Competitive and dependant on experience.
Customer Experience Host in Woking employer: Get Golfing
Contact Detail:
Get Golfing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Host in Woking
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to Pyrford Lakes. Familiarise yourself with the layout, the vibe, and the services they offer. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about customer experience, think of some scenarios where you can demonstrate your communication and interpersonal skills. Role-play with a friend or family member to get comfortable with handling different types of customers.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you've adapted to busy environments in the past. Share examples of times when you’ve juggled multiple tasks, especially in hospitality settings. This will highlight your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on being part of our modern, inclusive culture at Pyrford Lakes. We can’t wait to see your application!
We think you need these skills to ace Customer Experience Host in Woking
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and hospitality. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We’re looking for those skills that will help you thrive in our fast-paced environment, so connect your past roles to what we do at Pyrford Lakes.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Get Golfing
✨Know the Venue Inside Out
Before your interview, take some time to research Pyrford Lakes. Familiarise yourself with their services, community initiatives, and what makes them stand out in the golf industry. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding customer experiences, be ready to share specific examples from your past roles. Think of times when you went above and beyond for a customer or handled a challenging situation with grace. This will demonstrate your ability to thrive in a busy environment.
✨Emphasise Flexibility and Team Spirit
The job requires a friendly and flexible attitude, so be sure to highlight your willingness to adapt to different tasks and work hours. Share experiences where you collaborated with a team to achieve a common goal, as this aligns perfectly with the supportive culture at Pyrford Lakes.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. Ask about training opportunities, team dynamics, or how they create memorable experiences for customers. This shows you're engaged and serious about the position.
