At a Glance
- Tasks: Lead People Operations, manage employee relations, and ensure compliance across multiple venues.
- Company: Join Get Golfing, a charity focused on leisure and community engagement.
- Benefits: Competitive salary of £55,000 and the chance to make a real impact.
- Other info: Inclusive workplace welcoming candidates from all backgrounds.
- Why this job: Be a key player in a growing organisation while supporting a diverse team.
- Qualifications: Experience in HR, strong knowledge of UK employment law, and excellent stakeholder management skills.
The predicted salary is between 55000 - 55000 £ per year.
Organisation: Get Golfing CIO
Reporting to: Chief People Officer
Key Working Relationships: People Development Lead, Payroll Officer, People, Executive & Trustee Administrator, General Managers and Senior Leaders
Salary: £55,000
Contract: Fixed-Term Maternity Cover (12 months)
Location: Based at either Redlibbets Golf Club, Pyrford Lakes Golf Club or Hampton Court Palace Golf Club, with travel across Get Golfing venues
Sector: Charity / Not-for-Profit / Leisure
Role Purpose
Get Golfing is seeking an experienced People Operations Lead to provide maternity cover for the Head of People during an exciting period of organisational growth. The role will lead the operational delivery of the People function, ensuring effective employee relations support, legal compliance, recruitment, payroll oversight and People service delivery across the organisation. Reporting to the Chief People Officer and working closely with the People Development Lead, the People Operations Lead will ensure that People processes are effective, compliant and scalable whilst supporting managers to build high-performing teams. This is a hands-on leadership role that combines operational excellence with practical problem solving and strong stakeholder management. The successful candidate will act as the organisation's lead for People Operations and employee relations, ensuring risk is effectively managed and managers are well supported.
Key Responsibilities
- Employee Relations & Manager Support
- Lead and manage employee relations activity across the organisation
- Provide expert advice and guidance on disciplinary, grievance, absence, performance, conduct and capability matters
- Support and coach managers in the effective management of people issues
- Ensure employee relations matters are handled fairly, consistently and in line with employment legislation and organisational values
- Identify trends and risks arising from employee relations activity and implement proactive solutions
- Support organisational change processes, consultations and restructures where required
- People Operations & Service Delivery
- Oversee the day-to-day delivery of the People function across all venues
- Ensure recruitment, onboarding administration and People processes are delivered effectively and consistently
- Manage and continuously improve People systems, processes and controls
- Ensure employment records and documentation are maintained accurately and compliantly
- Work closely with managers and operational leaders to ensure People services support business needs
- Drive efficiencies and continuous improvement across People Operations
- Compliance & Employment Law
- Ensure compliance with UK employment legislation and internal People policies
- Maintain oversight of Right to Work checks, DBS processes and employee documentation
- Support the review and implementation of People policies and procedures
- Manage employment law risk and seek external legal support where required
- Ensure People processes remain compliant, consistent and audit-ready
- Support responses to employment-related investigations, claims and disputes
- Recruitment & Workforce Support
- Oversee recruitment activity across the organisation
- Support managers in attracting and selecting high-quality candidates
- Monitor recruitment performance, vacancy levels and workforce requirements
- Ensure recruitment and onboarding processes provide a positive candidate and employee experience
- Work with operational leaders to support workforce planning activity
- Payroll & HR Systems Oversight
- Provide oversight and quality assurance for payroll processes
- Work closely with the Payroll Officer to ensure payroll accuracy and compliance
- Support reporting requirements relating to payroll, headcount and People metrics
- Ensure HR systems and employee data are accurate, secure and effectively maintained
- Identify opportunities to improve reporting and People data quality
- Leadership & Collaboration
- Act as a trusted People partner to managers and leaders across the organisation
- Work collaboratively with the People Development Lead to ensure operational and development priorities are aligned
- Provide regular updates and insight to the Chief People Officer on People risks, challenges and opportunities
- Champion Get Golfing's values and desired leadership behaviours
Get Golfing CIO is committed to creating an inclusive workplace and welcomes applications from candidates of all backgrounds. We are committed to making reasonable adjustments throughout the recruitment process.
Requirements
Person Specification
Essential
- Experience within a senior HR Generalist, HR Business Partner or People Operations role
- Strong employee relations experience, including management of complex cases
- Excellent knowledge of UK employment law and HR best practice
- Experience managing People Operations within a multi-site environment
- Experience supporting organisational change and consultation activity
- Strong stakeholder management and influencing skills
- Ability to balance operational delivery with strategic thinking
- Strong problem-solving and decision-making capability
- Experience coaching managers and supporting leadership teams
- Ability to work autonomously within a fast-paced and evolving environment
Desirable
- CIPD Level 5 or above (or equivalent)
- Experience within hospitality, leisure, retail or charity sectors
- Experience implementing/managing People systems or process improvements
- Experience managing payroll providers and payroll governance
- Experience working within a values-led organisation
People Operations Lead (12 month FTC Maternity Cover) in West Byfleet employer: Get Golfing
Get Golfing CIO is an exceptional employer that prioritises the growth and well-being of its staff while fostering a collaborative and supportive work environment. As a Sous Chef, you will not only enjoy competitive pay and benefits such as pension plans and free golf, but also have the opportunity to develop your culinary skills alongside a passionate team dedicated to enhancing the community through sustainable practices. With a focus on employee development and a commitment to reinvesting in both staff and facilities, Get Golfing CIO offers a rewarding career path in a unique sports facility setting.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Lead (12 month FTC Maternity Cover) in West Byfleet
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Get Golfing and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People Operations Lead (12 month FTC Maternity Cover) in West Byfleet
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Get Golfing. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Get Golfing
✨Showcase Your Adaptability
Given that this is a temporary HR role at Get Golfing, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Get Golfing uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Get Golfing.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Get Golfing.
