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For Companies At a Glance
- Tasks: Drive revenue growth by securing and maximising event bookings at a stunning venue.
- Company: Join a prestigious venue within the historic Hampton Court Palace.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Why this job: Be part of a unique venue that blends history with modern hospitality.
- Qualifications: 3+ years in venue sales with strong client relationship skills.
- Other info: Flexible hours and a chance to work in a picturesque setting.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Hampton Court Palace Golf Club
Nestled within the historic 600‑acre Home Park of Hampton Court Palace, the former residence of Henry VIII, this truly unique venue combines stunning royal parkland with breathtaking views of the palace itself. The picturesque 18‑hole parkland course (approximately 6,500 yards) features undulating fairways, strategic bunkers, roaming deer, and a serene setting by the River Thames, offering an exceptional escape from London life just minutes from the city. The elegant clubhouse boasts versatile event spaces, including a private function room with its own bar, a restaurant opening onto a terrace with panoramic palace views, and seasonal outdoor marquee options for larger celebrations. With disabled access, air conditioning, and a welcoming atmosphere, it is an ideal and highly sought‑after location for weddings, corporate events, conferences, private parties, and more, providing a sophisticated blend of history, natural beauty, and modern hospitality.
Role Purpose
The Venue Sales Manager will drive significant revenue growth at Hampton Court Palace Golf Club by proactively securing and maximising event bookings across weddings, corporate functions, conferences, golf days, and private events. This role demands a highly experienced venue sales professional with a proven track record in both outbound proactive sales outreach and converting inbound leads. You will own the full sales cycle, build lasting client relationships, and collaborate closely with internal teams to deliver outstanding events while achieving ambitious financial targets.
Requirements
- Sales & Business Development
- Develop and implement proactive sales strategies to achieve and exceed revenue targets and maximise venue occupancy.
- Lead outbound sales efforts, including targeted outreach, networking, and attending industry events to generate new business opportunities.
- Effectively manage and convert inbound leads into confirmed bookings.
- Identify and pursue opportunities in corporate events, weddings, conferences, private functions, and golf-related activities.
- Conduct site visits, venue tours, and presentations to showcase the unique features of Hampton Court Palace Golf Club.
- Negotiate contracts, pricing, and terms to secure profitable bookings.
- Customer Service & Client Relations
- Serve as the primary point of contact for clients from initial enquiry through to post‑event follow‑up.
- Deliver tailored event solutions and recommendations aligned with client needs and venue capabilities.
- Greet members and guests, ensuring an exceptional experience at all times.
- Resolve any concerns promptly to foster repeat business and positive referrals.
- Event Planning & Coordination
- Collaborate with the marketing team on venue‑specific campaigns to promote the space.
- Work with the Clubhouse and Charities teams to plan and execute events, meetings, and activities.
- Communicate client requirements clearly to relevant departments and oversee logistics, including catering, decorations, AV, and setup/breakdown.
- Own the overall guest experience within the clubhouse and event spaces, ensuring seamless delivery.
- Financial & Performance Management
- Contribute to event operations budgets and monitor performance against targets.
- Track bookings, revenue, conversion rates, and prepare regular sales reports, forecasts, and analysis.
- Manage contracts, invoicing, payments, and promotional budgets efficiently.
- Market Intelligence
- Maintain up‑to‑date knowledge of industry trends, competitor activity, and market demands.
- Identify opportunities to refine venue offerings, pricing, and positioning.
- Represent the venue at trade shows, networking events, and industry functions.
- Compliance & Safety
- Ensure full compliance with regulations, including food safety, alcohol licensing, and health & safety protocols.
- Promote a safe and welcoming environment for all guests, staff, and members.
Person Specification
- Experience & Knowledge
- Minimum 3 years’ experience as a Venue Sales Manager (or similar) in leisure, hospitality, or events, with strong emphasis on wedding and corporate venue sales.
- Proven expertise in managing the full sales cycle, including proactive outbound outreach and inbound lead conversion.
- In‑depth understanding of the events/hospitality industry, market trends, and competitor landscape.
- Experience with CRM systems, sales reporting tools, and event logistics coordination.
- Passion for hospitality, exceptional guest experiences, and business growth.
- Skills
- Strong leadership and team motivation skills, with a track record of delivering quality standards and ambitious budgets.
- Excellent business acumen, including P&L management and financial decision‑making.
- Outstanding communication, negotiation, influencing, and interpersonal abilities.
- Highly organised with acute attention to detail and proficiency in Microsoft Office and CRM software.
- Evidence‑based, strategic thinker capable of driving revenue growth.
- Personal Approach
- Proactive, results‑driven, and commercially focused.
- Ability to work independently, make decisive actions, and think strategically.
- Flexible availability, including evenings, weekends, and bank holidays as required.
- Genuine passion for F&B, sales, people development, and relationship‑building.
- Strong work ethic, time management, and prioritisation skills.
- Excellent storytelling ability to convey the unique appeal of the venue.
Reporting Line
Reports directly to the General Manager.
This is a fantastic opportunity to join a purpose‑driven organisation at one of London’s most prestigious and picturesque venues. If you are an experienced venue sales professional ready to drive growth through proactive outreach and exceptional client service, we would love to hear from you!
Venue Sales and Marketing Manager in Kingston upon Thames employer: Get Golfing
Contact Detail:
Get Golfing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Sales and Marketing Manager in Kingston upon Thames
✨Tip Number 1
Get networking! Attend industry events and local meet-ups to connect with potential clients and other professionals. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or attend interviews, let your passion for hospitality shine through. Share stories about your experiences and how they relate to the role.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to venues you admire, like Hampton Court Palace Golf Club, and express your interest in working with them. You never know what opportunities might arise!
✨Tip Number 4
Follow up! After meeting someone or attending an event, drop them a quick email to thank them for their time and reiterate your interest. It keeps you on their radar and shows you're genuinely interested in the role.
We think you need these skills to ace Venue Sales and Marketing Manager in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your genuine interest in venue sales and how you can contribute to our unique setting at Hampton Court Palace Golf Club.
Tailor Your Experience: Make sure to highlight your relevant experience in venue sales and event management. We’re looking for someone who can demonstrate a proven track record, so don’t be shy about showcasing your successes!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you fit into our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at our prestigious venue!
How to prepare for a job interview at Get Golfing
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with Hampton Court Palace Golf Club's unique features and offerings. Understand the history, the layout of the venue, and what makes it special for events. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Success
Prepare to discuss specific examples of your past sales achievements. Highlight how you’ve successfully driven revenue growth in previous roles, particularly in the events or hospitality sector. Use metrics to back up your claims, as numbers speak volumes in sales.
✨Demonstrate Your Client Relationship Skills
Be ready to talk about how you build and maintain client relationships. Share stories that illustrate your approach to customer service and how you’ve resolved issues to ensure repeat business. This is crucial for a role that focuses on client satisfaction and event success.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the team dynamics, the types of events they host, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
