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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and smooth clubhouse operations.
- Company: Pyrford Lakes, a welcoming and engaging hospitality venue.
- Benefits: Enjoy free golf, 50% off food, and great training opportunities.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality supervision and strong communication skills.
- Other info: Flexible hours with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Pyrford Lakes in Woking is seeking Hospitality Shift Leaders to join our team. As a Shift Leader, you\’ll play a vital role in ensuring the smooth operation of our clubhouse, lead events, supervise staff, and deliver exceptional service to our guests. Working closely with the Clubhouse Manager, you\’ll support day-to-day clubhouse management and foster a positive, sales-focused, and engaging atmosphere for both our team and our members.
Responsibilities
- Support the Clubhouse Manager in overseeing the daily operations of the clubhouse.
- Supervise, train, and motivate staff to deliver exceptional service to members and guests.
- Assist in developing and implementing policies and procedures that improve efficiency and enhance customer satisfaction.
- Manage inventory, stock control, and ordering to ensure availability while minimising waste.
- Maintain a clean, safe, and welcoming clubhouse environment.
- Help plan, organise, and deliver special events and promotions.
- Respond to member and guest concerns promptly and professionally.
- Work collaboratively with other departments to ensure smooth operations and outstanding guest experiences.
Requirements
- Proven experience in a supervisory role within the hospitality industry, ideally in a clubhouse, hotel, or similar setting.
- Strong organisational and problem-solving abilities.
- Excellent interpersonal and communication skills, with the ability to lead and motivate a team.
- Sound knowledge of food and beverage operations.
- Ability to remain calm and professional under pressure, effectively handling customer concerns.
- Flexibility to work evenings, weekends, and holidays as required.
- Exceptional attention to detail with a commitment to cleanliness, safety, and presentation.
- A genuine passion for hospitality and delivering outstanding guest experiences.
Benefits
- Pension
- Training and Development
- Free Golf
- 50% discount on food and beverage
- Staff referral programme
- Opportunities for Progression
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
Industries
- IT Services and IT Consulting
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Food and Beverage Shift Leader / Supervisor employer: Get Golfing
Contact Detail:
Get Golfing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Shift Leader / Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at clubs or hotels. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories about how you've handled tough situations or made guests feel special – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just sit back. Follow up with a call or email to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you’d handle various scenarios during interviews. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
We think you need these skills to ace Food and Beverage Shift Leader / Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for delivering exceptional guest experiences and how you can contribute to our positive atmosphere.
Highlight Relevant Experience: Make sure to showcase your supervisory experience in the hospitality sector. We’re looking for examples of how you've led teams, managed operations, and handled customer concerns effectively. This will help us see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily understand what you bring to the table. Remember, we appreciate attention to detail!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Get Golfing
✨Know Your Stuff
Make sure you brush up on your knowledge of food and beverage operations. Familiarise yourself with the menu, understand the key ingredients, and be ready to discuss how you would handle various service scenarios. This shows that you're not just interested in the role but also passionate about delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or handled a challenging situation. Think about times when you motivated staff or resolved conflicts. This will demonstrate your ability to supervise and inspire others, which is crucial for a Shift Leader.
✨Be Ready for Situational Questions
Expect questions that assess how you would respond to specific situations, like managing inventory or dealing with a dissatisfied guest. Practise your responses to these types of questions so you can showcase your problem-solving skills and calm demeanour under pressure.
✨Engage with Enthusiasm
During the interview, let your passion for hospitality shine through. Engage with the interviewer by asking insightful questions about the clubhouse's operations and events. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
