At a Glance
- Tasks: Lead and grow The Arkley 9 Golf Club, enhancing operations and community engagement.
- Company: Get Golfing CIO, a charity making golf accessible for everyone.
- Benefits: Full training, professional development, 50% off food, and free golf access.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in the community.
- Qualifications: Proven leadership in golf or hospitality with strong commercial skills.
The predicted salary is between 31500 - 38500 £ per year.
Get Golfing CIO is an ambitious charity dedicated to making golf accessible to everyone. We own and operate 13 golf facilities across England, welcoming over 12,000 members and 160,000 visitors annually, and accommodating 600,000 rounds of golf per year. As a £25m revenue organisation with 600 passionate team members, every penny of profit is reinvested into improving our venues, developing our people, and supporting community-focused charitable initiatives.
The Arkley 9 is one of London's most distinctive golf venues: a top-quality 9-hole course with a turnover of c.£1.2m, positioned just off the A1 and known for its inclusive atmosphere, strong local events market, and growing appeal to casual golfers and societies. With significant investment in a new Spike Bar, The Arkley 9 is evolving into a vibrant community and hospitality hub that can seamlessly host members, guests, societies, and private events at the same time.
We are seeking an exceptional General Manager; someone commercially astute, operationally sharp, and an outstanding people leader, to take The Arkley 9 into its next phase of growth.
Key Responsibilities
- Commercial Leadership
- Drive revenue growth across green fees, memberships, hospitality, and events by leveraging The Arkley 9's location, facilities, and market potential.
- Identify and execute new business opportunities, particularly in the expanding functions and celebrations market (including Bar and Bat Mitzvahs, charity events, and local community occasions).
- Deliver accurate budgeting, forecasting, and financial control to ensure strong, sustainable performance.
- Operational Excellence
- Oversee daily operations across the course, Spike Bar, clubhouse, and events spaces, ensuring consistently high standards.
- Work with the Course Manager to maintain exceptional playing conditions aligned with The Arkley 9's reputation.
- Ensure all health, safety, and compliance obligations are met without compromise.
- People & Culture
- Lead and develop a high-performing team who deliver warm, professional service.
- Create a positive, respectful working environment where staff feel supported, valued, and aligned to Get Golfing's culture of proactive hospitality: "The answer is yes, now what is the question?".
- Customer & Community Engagement
- Build strong relationships with members, societies, local partners, and event clients.
- Position The Arkley 9 as the venue of choice for short-format golf, relaxed society days, and high-quality celebrations.
- Ensure every visitor experiences excellent service, whether playing 9 holes or attending a major event.
Candidate Profile
- Proven leadership experience within golf, hospitality, leisure, or a comparable customer-focused environment.
- Strong commercial acumen, with a track record of growing revenue and optimising operations.
- Excellent people leadership, with the ability to build cohesive teams and maintain a positive workplace culture.
- Outstanding communication and interpersonal skills, able to inspire staff and build long-lasting customer relationships.
- Confidence in making decisions independently and managing a varied workload.
- Flexibility to support the demands of a busy, event-led operation.
Benefits
- Full induction and training provided.
- Continuous professional development in a fast-growing company.
- 50% off our food menu and other fantastic discounts.
- Complimentary use of Golf Course within Get Golfing community.
General Manager - Arkley 9 Golf Club in Barnet employer: Get Golfing
Get Golfing is an outstanding employer that fosters a vibrant work culture focused on collaboration and innovation within the dynamic setting of The Arkley 9 in London. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to a community hub that prioritises exceptional customer experiences. With a commitment to work-life balance and a supportive team environment, Get Golfing stands out as a rewarding place to build a fulfilling career in the hospitality and events sector.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Arkley 9 Golf Club in Barnet
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Get Golfing. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Get Golfing
Don't be shy about reaching out to Get Golfing directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Arkley 9 Golf Club in Barnet
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Get Golfing and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Get Golfing
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
