At a Glance
- Tasks: Manage and optimise golf software systems to enhance operations and user experience.
- Company: Join a charity dedicated to making golf accessible for everyone.
- Benefits: Enjoy hybrid working, pension plans, free golf, and discounts on food and drinks.
- Other info: Dynamic role with opportunities for training and development in a thriving environment.
- Why this job: Be part of an innovative team impacting 7,000 members and 160,000 visitors annually.
- Qualifications: Experience in CRM, problem-solving skills, and a passion for golf preferred.
The predicted salary is between 30000 - 40000 £ per year.
About Get Golfing: Get Golfing CIO is a charity with a mission to make golf more accessible for all. We are seeking a proactive and detail-oriented Systems Administrator to manage and optimise our core golf-related software systems, including HubSpot CRM, Golfmanager, Golf Genius, Pacesetter and GG Hub. The ideal candidate will ensure seamless integration, functionality, and efficiency across these platforms to enhance operational effectiveness and customer satisfaction.
This is an exciting opportunity to work for a thriving and innovative organisation which manages and operates 13 sites with 7,000 members and over 160,000 visitors each year. The successful candidate will be part of a £20m revenue company of 400 people which reinvests profits from its operations into its venues, courses, the development of its people, and importantly, community-oriented charitable initiatives local to our sites.
The Role: The System Administrator plays a critical role in managing and optimising the digital infrastructure supporting the golf clubs operations. This includes overseeing key software solutions and involves ensuring seamless functionality, integration, and user experience across these platforms while providing training and support to staff and members. This position requires a proactive, tech-savvy professional with strong problem-solving skills and a keen understanding of golf club operations. This is a full-time position at £30,000 - £40,000 subject to person specification and experience. The successful candidate will be based at our Head Office at Redlibbets Golf & Country Club in Sevenoaks.
Key Responsibilities:
- Get Golfing App Management: Oversee and manage the Get Golfing App, powered by Pacesetter. Ensure smooth functionality, updates, and integrations with other golf management systems. Collaborate with developers and support teams to enhance user experience. Provide training and support to staff and members on app usage.
- HubSpot CRM Management: Maintain, configure, and optimise HubSpot CRM for lead management, automation, reporting, and customer segmentation. Collaborate with marketing and sales teams to develop workflows, automate processes, and generate insightful analytics. Ensure data integrity and implement best practices for CRM usage.
- Golfmanager Configuration: Oversee and maintain Golfmanager, ensuring accurate tee-time bookings, membership management, and payment processing. Train staff on best practices for using the system and provide ongoing support. Troubleshoot system issues and liaise with Golfmanager support when needed.
- Golf Genius Administration: Configure and support Golf Genius software for tournament and event management. Assist golf operations managers and members with software functionality, including scoring, live leaderboards, and player communication. Ensure seamless integration with other operational systems.
- GG Hub Membership Administration: Manage and maintain the bespoke GG Hub software for membership administration. Oversee payment processing and subscription management via GoCardless. Ensure accurate member records, billing, and automated renewals. Provide support and training to staff on GG Hub functionality.
- General IT & System Support: Provide technical support for software-related issues across golf club operations. Document system configurations, workflows, and troubleshooting procedures alongside working with third-party vendors and internal teams to enhance system functionalities.
Requirements:
- Strong understanding of CRM best practices, automation, and data analysis.
- Experience in golf club operations or sports/leisure industry preferred.
- Excellent troubleshooting and problem-solving skills.
- Ability to train and support end-users on system functionalities.
- Good communication and collaboration skills.
- Ability to work in a fast-paced dynamic environment.
- Strong attention to detail and ability to manage multiple projects.
Benefits:
- Hybrid Working
- Pension Plans
- Training & Development
- Free Golf at all 13 Get Golfing venues
- 50% discount on food and 20% on beverage
Systems Administrator in Ash employer: Get Golfing
Get Golfing CIO is an exceptional employer that prioritises the growth and well-being of its staff while fostering a collaborative and supportive work environment. As a Sous Chef, you will not only enjoy competitive pay and benefits such as pension plans and free golf, but also have the opportunity to develop your culinary skills alongside a passionate team dedicated to enhancing the community through sustainable practices. With a focus on employee development and a commitment to reinvesting in both staff and facilities, Get Golfing CIO offers a rewarding career path in a unique sports facility setting.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Administrator in Ash
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Get Golfing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Get Golfing might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Get Golfing!
✨Direct Apply to Get Golfing
Let's not forget to apply directly through the Get Golfing website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Administrator in Ash
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Get Golfing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Get Golfing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Get Golfing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
