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- Tasks: Lead a dynamic team to deliver exceptional service in a vibrant golf club environment.
- Company: Join Pyrford Lakes, one of the UK's busiest and friendliest golf venues.
- Benefits: Enjoy competitive pay, free golf, and 50% off food while developing your skills.
- Other info: Flexible hours and a supportive team culture make this a great opportunity.
- Why this job: Be part of creating unforgettable experiences for golfers and events.
- Qualifications: Experience in hospitality and a passion for customer service are essential.
The predicted salary is between 24000 - 30000 £ per year.
About Pyrford Lakes
Pyrford Lakes is one of the UK’s busiest and most welcoming golf venues, delivering outstanding golf experiences to tens of thousands of players every year. As part of Get Golfing, we are proud to be a modern, inclusive organisation focused on community, innovation, and unforgettable customer experiences. Our mission is simple: create memories and leave a legacy.
The Role
We are looking for an experienced and proactive hospitality professional to help lead and support our team. This will involve both casual and events trade as well as back of house organisation, cellar management and training. This is a varied, customer-facing role where you’ll help deliver outstanding service both in the clubhouse and events suite. This position is ideal for someone who enjoys working in a collaborative supportive environment, thrives under pressure, and is happy to turn their hand to everything from serving coffees to setting up and delivering large events, supporting new members of the team, and delivering reliable and well prepared shifts.
Requirements
- Key Responsibilities
- Customer Service & Hospitality
- Deliver exceptional customer service in the clubhouse, bar, and dining areas
- Encourage and drive the team across various areas of the business
- Monitor stock controls and cellar management
- Have high standards of hygiene and cleanliness and ensure that they are maintained on site
- Setting up Events and Golf days
- Be highly reliable and punctual
- Be adaptable to the needs of the business
- Golf Operations & Course Support
- Welcome golfers and manage check-in and prepayments
- Manage tee sheets to maximise flow, play, and customer satisfaction
- Act as starter and/or marshal to support pace of play and on-course etiquette
- Manage rental equipment including buggies, trolleys, and hire sets
- Support golf competitions, society days, and events
- Communicate clearly with players before, during, and after their round
- Support retail, promotions, and customer data capture
- Maintain high presentation standards across clubhouse and golf facilities
- Compliance, Safety & Teamwork
- Follow food safety, licensing, and health & safety regulations
- Serve alcohol responsibly and in line with licensing laws
- Work closely with kitchen, bar, events, and golf teams
- Take a proactive, team-first approach to daily operations
What We’re Looking For
- Essential
- Previous experience in hospitality management, customer service, or a similar front-facing role
- Strong communication and interpersonal skills
- Ability to work efficiently in a busy, customer-focused environment
- Confidence handling payments and using POS systems
- Willingness to work flexible hours, including weekends, early starts, evenings, and late finishes for functions and events
- A positive, can-do attitude and willingness to learn
- Basic understanding of food hygiene and health & safety (training provided)
Salary: Competitive and dependant on experience.
Benefits
- Training & development opportunities
- Free golf
- 50% staff discount on food
- Staff referral programme
Food and Beverage Supervisor - Pyrford Lakes Golf Club in Woking employer: Get Golfing CIO
Contact Detail:
Get Golfing CIO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor - Pyrford Lakes Golf Club in Woking
✨Tip Number 1
Get to know the venue! Before your interview, visit Pyrford Lakes and soak in the atmosphere. Familiarise yourself with the clubhouse, bar, and dining areas. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing the job. A friendly face can make all the difference when it comes to getting noticed.
✨Tip Number 3
Show off your skills during the interview! Be ready to share specific examples of how you've delivered exceptional customer service in the past. Whether it's handling a busy shift or managing an event, let them know you're the proactive hospitality professional they're looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re serious about joining the team at Pyrford Lakes. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Supervisor - Pyrford Lakes Golf Club in Woking
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to deliver exceptional service, as this aligns perfectly with our mission at Pyrford Lakes.
Tailor Your Application: Make sure to customise your CV and cover letter for the Food and Beverage Supervisor role. Highlight relevant skills and experiences that match the job description, especially those related to customer service and team leadership.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see why you’d be a great fit for our team. Remember, we appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you can easily keep track of your application status. Plus, it’s super simple!
How to prepare for a job interview at Get Golfing CIO
✨Know Your Venue
Before the interview, take some time to research Pyrford Lakes Golf Club. Familiarise yourself with their mission, values, and the services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Food and Beverage Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or improved service standards, as this will demonstrate your proactive approach.
✨Demonstrate Teamwork
This role requires collaboration across various teams. Be ready to discuss how you've successfully worked in a team environment before. Share specific instances where you supported colleagues or contributed to a positive team dynamic, as this aligns with their focus on community and support.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you had to manage multiple tasks under pressure, like setting up an event while ensuring excellent service. Practising these scenarios will help you respond confidently during the interview.