At a Glance
- Tasks: Help manage a vibrant clubhouse and organise exciting events for our guests.
- Company: Join Pyrford Lakes, a fun venue focused on community and accessible golf.
- Benefits: Enjoy a competitive salary, free golf membership, and staff discounts.
- Other info: Flexible hours with opportunities for training and development in a dynamic environment.
- Why this job: Be part of a lively team creating memorable experiences for guests every day.
- Qualifications: 2-3 years in hospitality management with a passion for great service.
The predicted salary is between 24300 - 29700 £ per year.
Description
Pyrford Lakes isn't a golf club.
It's a venue where the music's playing before you reach the door, the bi-folds are open to the lake and the kitchen smells of pizza and live grill.
On a busy day we welcome 500+ people, and we host 200+ events a year.
We're looking for someone to help us make every one of them brilliant.
The role
You'll be the Clubhouse Manager's right hand, keeping the clubhouse, The Lounge and our event spaces running smoothly day to day.
Rotas, ordering, hiring, training and developing the team are all yours.
You'll also look after bookings and sales for our smaller events, from parties to get-togethers, and turn enquiries into great days.
You'll work alongside the Venue Sales Manager, who leads on corporate and bigger-ticket events.
Who we are
Pyrford Lakes is part of Get Golfing, a charity with one simple belief: golf should be for everyone.
We run 13 venues with 7,000 members and 160,000+ visitors a year, and a team of 600 people.
Our profits go back into our venues, our courses, our people and community projects close to home.
It's a big, busy, fun place to work. Come and see for yourself at getgolfing. org.
Requirements
- What you'll be doing
- Running the place
- Leading the day-to-day across the clubhouse and events, and making sure everything inside and out looks the part.
- Owning stock: ordering, wastage and monthly counts.
- Coaching and developing the team, and helping them hit their KPIs.
- Making sure our food and drink keeps hitting the mark with guests, and that quality never slips.
- Working with the Clubhouse Manager to keep budgets on track, including labour, food costs, payroll and bar margins.
- Owning the guest experience across the clubhouse and Function Suite.
- Keeping us safe and legal: health & safety, food hygiene, licensing, and making sure the team keeps up with their online training.
- Making events happen
- Planning events and functions with guests, and seeing them through to the end.
- Pinning down catering, AV, set-up and timings.
- Keeping the kitchen, bar and ops teams moving as one.
- Being there on the big days, and making sure guests leave buzzing.
- What you'll bring
Experience
- 2–3 years in hospitality management or assistant management. Golf clubs, country clubs, hotels and event venues are all good places to have learned your trade.
- A track record of picking up enquiries, converting them into bookings and pulling off private and social events like parties, functions and smaller gatherings.
- Real food and drink know-how: restaurant and bar management, stock control and looking after a team.
- The confidence to make decisions and get on with it.
Skills
- Great at organising your time and other people's: rotas, priorities, multiple things at once, all at pace.
- A natural with people. Outgoing, approachable and easy to talk to, whether it's members, guests, clients or your team.
- Commercially switched on: upselling, cost control, revenue and what makes a margin in F&B and events.
- Confident with suppliers, inventory and keeping presentation and hygiene standards high.
- Comfortable with CRM and booking systems, Microsoft Office and basic reporting on enquiries and operations.
- A solid grasp of health & safety, food hygiene and licensing. Level 2 or 3 food hygiene is a bonus.
- You
- You care about hospitality. Not processing orders: creating moments. We'd rather hear how much fun someone had than how well they played.
- You're calm when it gets busy, and when plans change at the last minute you just adapt.
- You lead from the front. You motivate, train and develop people, and you build a team that likes turning up.
- You sweat the details, and you hold yourself and the venue to a high standard.
- You're flexible and reliable, and happy to work evenings, weekends and holidays when the events are on.
- You're a team player with a positive attitude, and you love the idea of accessible, community-focused golf and hospitality.
Benefits
- Competitive Salary
- Company pension scheme
- Free golf membership
- Staff discount on food, drinks and in the Pro-shop
- Training and development
Assistant Clubhouse & Events Manager in Woking employer: Get Golfing CIO
Get Golfing CIO is an exceptional employer that fosters a supportive and collaborative work culture, perfect for those passionate about golf and greenkeeping. With a focus on employee development, we offer numerous growth opportunities and training to enhance your skills in a vibrant environment. Located in a picturesque setting, our team enjoys the unique advantage of working amidst beautiful landscapes while maintaining high standards of course presentation.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Clubhouse & Events Manager in Woking
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Get Golfing CIO. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Get Golfing CIO
Don't be shy about reaching out to Get Golfing CIO directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Clubhouse & Events Manager in Woking
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Get Golfing CIO and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Get Golfing CIO
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!