At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality in a historic golf club setting.
- Company: Join Get Golfing CIO at the prestigious Hampton Court Palace Golf Club.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Work in a fun, fast-paced environment with great career progression.
- Why this job: Be part of a vibrant community while enhancing your leadership skills in hospitality.
- Qualifications: 2+ years in hospitality leadership with a passion for food and beverage excellence.
The predicted salary is between 30000 - 40000 £ per year.
As a Clubhouse Supervisor at Get Golfing CIO’s Hampton Court Palace Golf Club, you will play a pivotal leadership role in delivering outstanding hospitality across the clubhouse, bar, dining areas, and events spaces. Reporting directly to the Clubhouse Manager, you will oversee daily front-of-house operations, lead and develop the Food & Beverage team, and ensure every member and guest receives a warm, professional, and memorable experience in this prestigious historic setting.
You will combine hands-on service with supervisory responsibilities, supporting the Clubhouse Manager in all aspects of clubhouse management while driving high standards in food and drink service, event delivery, team performance, and operational efficiency. Ideal candidates are experienced hospitality leaders with a genuine passion for golf-club culture, strong people-management skills, and a proactive approach to maintaining excellence in a busy, member-focused environment.
At Get Golfing CIO, we are committed to supporting local communities and promoting the benefits of quality sports facilities, and the Clubhouse Supervisor role is central to achieving this mission through exceptional service and team leadership.
Responsibilities- Team Leadership & Development – Lead, motivate, and manage the Food & Beverage team on a daily basis, including rostering, training, performance management, and coaching to maintain the highest service standards.
- Operational Oversight – Support the Clubhouse Manager in the smooth running of all clubhouse operations, stepping in as the senior point of contact in their absence.
- Food & Beverage Excellence – Oversee the preparation and service of food and drinks, ensuring consistent quality, presentation, and compliance with all licensing and safety regulations.
- Event Management – Plan, coordinate, and deliver seamless service for club events, weddings, corporate functions, tournaments, and private hire, working closely with the events and kitchen teams.
- Guest Experience – Maintain an outstanding level of customer service, proactively resolving any issues and creating a welcoming atmosphere for members and visitors.
- Order & Service Management – Ensure accurate order taking, efficient service flow, and timely delivery of food and beverages across all areas.
- Stock & Inventory Control – Monitor and manage stock levels, place orders, control costs, and conduct regular stocktakes to minimise wastage.
- Financial & Administrative Duties – Process transactions accurately via the POS system, handle cash and card payments, and assist with basic reporting and reconciliations.
- Cleanliness & Compliance – Uphold the highest standards of cleanliness, hygiene, and health & safety across all front-of-house areas, ensuring full compliance with food safety and licensing laws.
- Continuous Improvement – Identify opportunities to enhance service, menu offerings, and operational processes, feeding insights back to the Clubhouse Manager.
- Team Collaboration – Work closely with the kitchen, events, maintenance, and management teams to ensure a fully coordinated and professional operation.
- Proven supervisory or team-leader experience (minimum 2 years) in a busy hospitality environment – ideally a golf club, hotel, country club, or premium restaurant/bar.
- Strong, practical knowledge of food and beverage operations, including menu service, bar management, responsible alcohol service, and cost control.
- Demonstrated experience in planning and executing successful events, functions, and large-scale service.
- Excellent people-management skills with the ability to lead, develop, and performance-manage a team in a fast-paced setting.
- Outstanding communication and interpersonal skills, with a warm, professional, and customer-focused approach.
- Proficiency in POS systems, Microsoft Office, and basic stock/inventory software.
- Thorough understanding of food hygiene (Level 2 Food Safety or above), health & safety, and licensing regulations (Personal Licence holder is advantageous).
- Ability to work flexibly, including evenings, weekends, and holidays.
Clubhouse Supervisor - Hampton Court Palace Golf Club in London employer: Get Golfing CIO
Get Golfing CIO's Mill Green Golf Club is an exceptional employer that prioritises a vibrant work culture and community engagement. As a Food and Beverage Attendant, you will enjoy benefits such as training and development opportunities, a pension plan, and the unique perk of free golf, all while being part of a team dedicated to delivering outstanding hospitality in a welcoming environment. Join us to grow your career in a supportive setting that values both employee satisfaction and the joy of sports.
StudySmarter Expert Advice🤫
We think this is how you could land Clubhouse Supervisor - Hampton Court Palace Golf Club in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Get Golfing CIO. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Get Golfing CIO
Don't be shy about reaching out to Get Golfing CIO directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Clubhouse Supervisor - Hampton Court Palace Golf Club in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Get Golfing CIO and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Get Golfing CIO
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
