At a Glance
- Tasks: Deliver exceptional service, take orders, and ensure a welcoming atmosphere for guests.
- Company: Join the prestigious Hampton Court Palace Golf Club with a focus on community and sports.
- Benefits: Enjoy competitive pay, free golf membership, and discounts on food.
- Why this job: Be part of a dynamic team in a beautiful setting while gaining valuable hospitality experience.
- Qualifications: Previous hospitality experience and a friendly, professional attitude are essential.
- Other info: Flexible hours and opportunities for training and development await you!
The predicted salary is between 12 - 16 £ per hour.
Location: Hampton Court Palace Golf Club, Kingston upon Thames, Surrey
As a Food and Beverage Attendant at Get Golfing CIO’s Hampton Court Palace Golf Club, you will provide excellent customer service in the clubhouse, bar, and dining areas. Your role includes taking orders, serving food and drinks, handling payments, and ensuring a welcoming atmosphere for members and guests. You’ll work closely with the kitchen and events team to maintain high service standards while keeping the area clean and well-stocked. Ideal candidates are friendly, efficient, and passionate about delivering a great hospitality experience in a prestigious golf club setting.
Essential
- Previous experience in hospitality, food service, or a similar customer-facing role.
- Strong communication and interpersonal skills with a friendly, professional attitude.
- Ability to work efficiently in a fast-paced environment while maintaining high service standards.
- Basic knowledge of food and beverage service, including handling alcoholic drinks responsibly.
- Ability to handle cash/card transactions accurately using a POS system.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- A team-oriented mindset with a proactive approach to tasks.
- Basic understanding of food hygiene and health & safety regulations (training can be provided).
Desirable
- Previous experience in a golf club, hotel, or similar hospitality environment.
- Food Safety Level 1 or 2 certification (or willingness to obtain).
- Personal License or experience in bar service.
- Knowledge of golf and its culture (preferred but not essential).
Responsibilities
- Guest Experience – Deliver exceptional customer service, ensuring a welcoming and enjoyable atmosphere for all guests.
- Order Management – Take and process food and beverage orders accurately, ensuring prompt and efficient service.
- Food & Drink Service – Serve meals and beverages to guests, maintaining high presentation and service standards.
- Bar Duties – Prepare and serve alcoholic and non-alcoholic drinks responsibly, following licensing regulations.
- Payment Handling – Process transactions accurately using POS systems, handling cash and card payments securely.
- Cleanliness & Hygiene – Maintain cleanliness of dining, bar, and service areas, ensuring compliance with health and safety standards.
- Event Assistance – Support the setup, service, and breakdown of club events, functions, and tournaments.
- Stock Control – Monitor inventory levels, restock supplies, and report shortages to management.
- Compliance & Safety – Adhere to food safety, hygiene, and health regulations to ensure a safe working environment.
- Team Collaboration – Work effectively with kitchen, bar, and event teams to ensure seamless service.
Hourly Rate: £12.21 per hour
Benefits
- Comprehensive training and development opportunities
- Free golf membership
- 50% discount on food
- Staff referral programme
Food and Beverage Attendant - Hampton Court Palace Golf Club in Kingston upon Thames employer: Get Golfing CIO
Contact Detail:
Get Golfing CIO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Attendant - Hampton Court Palace Golf Club in Kingston upon Thames
✨Tip Number 1
Get to know the venue! Before your interview, visit Hampton Court Palace Golf Club if you can. Familiarise yourself with the atmosphere and the services they offer. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Food and Beverage Attendant. How would you handle a difficult customer or a busy shift? Being prepared will boost your confidence and impress the interviewers.
✨Tip Number 3
Network like a pro! Reach out to current or former staff at the club through social media or local events. They can give you insider tips on what the team values and how to stand out in your application.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're keen on joining our team at Get Golfing CIO. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Attendant - Hampton Court Palace Golf Club in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional attitude shine through. We want to see your passion for hospitality and how you can contribute to creating a welcoming atmosphere at Hampton Court Palace Golf Club.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service roles. If you've worked in a fast-paced environment before, let us know! This will help us see how you can hit the ground running with our team.
Be Specific About Skills: Don’t just say you have strong communication skills; give examples of how you've used them in past roles. Whether it’s taking orders or handling payments, we want to know how you’ve excelled in similar situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Get Golfing CIO
✨Know Your Stuff
Familiarise yourself with the menu and services offered at Hampton Court Palace Golf Club. Being able to discuss food and drink options confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a guest or handled a tricky situation with grace.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the hospitality industry, which is crucial in a prestigious setting like a golf club.
✨Ask Questions
Prepare some thoughtful questions to ask your interviewers. This shows your enthusiasm for the role and helps you understand more about the team dynamics and expectations. It could be about their approach to customer service or how they handle busy periods.