At a Glance
- Tasks: Support daily operations of the clubhouse, ensuring exceptional service and smooth management.
- Company: Join the prestigious Hampton Court Palace Golf Club in a historic setting.
- Benefits: Enjoy training opportunities, free golf, and a generous staff discount on food.
- Other info: Flexible shifts available; perfect for those passionate about golf and hospitality.
- Why this job: Be part of a vibrant team delivering outstanding experiences in a unique venue.
- Qualifications: 2-3 years in hospitality management with strong leadership and customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
Location: Hampton Court Palace Golf Club
Reports to: Clubhouse Manager
Role Purpose
The Assistant Clubhouse Manager supports the Clubhouse Manager in the day-to-day leadership and smooth operation of the clubhouse, including food & beverage service, staffing, stock control, and facility standards. This is a hands-on operational role focused on delivering an outstanding experience for members, guests, and visitors in one of the most unique and historic golf settings in the country.
Requirements
- Clubhouse Operations & Food & Beverage
- Support daily management of the restaurant, bar, terrace, and function areas.
- Ensure high-quality service delivery and presentation standards.
- Manage staffing rotas, briefings, supervision, and training.
- Oversee stock ordering, supplier coordination, and cost control.
- Maintain cleanliness and presentation standards throughout the clubhouse.
- Compliance & Standards
- Ensure compliance with health & safety, food hygiene, and licensing regulations.
- Support reporting on operational performance and clubhouse metrics.
The ideal candidate will bring hands-on hospitality leadership, a genuine passion for exceptional service, and strong people skills to support the smooth and professional operation of our prestigious clubhouse in this iconic royal parkland venue.
Experience
- 2-3 years experience in hospitality management or assistant management roles, preferably within premium venues, golf clubs, country clubs, or hotels.
- Proven track record delivering high-quality food and beverage service, with experience managing a team in a busy hospitality environment.
- Strong operational experience in food & beverage service, including restaurant/bar management, stock control, and team supervision.
Skills & Knowledge
- Excellent organisational and time management skills, with the ability to prioritise tasks, manage rotas, and handle multiple priorities in a fast-paced environment.
- Strong interpersonal, communication, and customer service abilities — outgoing, approachable, and empathetic to build rapport with members, guests, clients, and team members.
- Commercial awareness, including upselling opportunities, cost control, and understanding profit margins in food and beverage operations.
- Solid knowledge of food & beverage operations, supplier management, inventory control, and maintaining high presentation/hygiene standards.
- Proficiency in booking and EPOS systems, Microsoft Office, and basic reporting for operational metrics.
- Understanding of health & safety, food hygiene (e.g., Level 2/3 certification desirable), licensing regulations, and compliance in a licensed venue.
Personal Qualities & Attributes
- Passionate about delivering exceptional hospitality and guest experiences in a premium, historic setting.
- Proactive, adaptable, and calm under pressure, able to handle unexpected issues and last-minute changes effectively.
- Leadership-oriented with the ability to supervise, motivate, train, and develop a team while fostering a positive, collaborative culture.
- Detail-oriented and meticulous, with a high standard of personal presentation and eye for maintaining clubhouse standards.
- Flexible and reliable, willing to work variable shifts including evenings, weekends, and holidays to support clubhouse operations.
- Enthusiastic team player with a positive attitude, resilience, and a genuine interest in contributing to Get Golfing's mission of accessible, community-focused golf and hospitality.
Desirable
- Experience in a golf club, country club, or similar membership venue.
- Relevant qualifications (e.g., food hygiene, supervisory management, or hospitality certifications).
Benefits
- Training & development opportunities
- Free golf
- 50% staff discount on food
- Staff referral programme
Assistant Clubhouse Manager - Hampton Court Palace Golf Club in Kingston upon Thames employer: Get Golfing CIO
Get Golfing CIO's Mill Green Golf Club is an exceptional employer that prioritises a vibrant work culture and community engagement. As a Food and Beverage Attendant, you will enjoy benefits such as training and development opportunities, a pension plan, and the unique perk of free golf, all while being part of a team dedicated to delivering outstanding hospitality in a welcoming environment. Join us to grow your career in a supportive setting that values both employee satisfaction and the joy of sports.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Clubhouse Manager - Hampton Court Palace Golf Club in Kingston upon Thames
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Get Golfing CIO. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Get Golfing CIO
Don't be shy about reaching out to Get Golfing CIO directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Clubhouse Manager - Hampton Court Palace Golf Club in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Get Golfing CIO and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Get Golfing CIO
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
