At a Glance
- Tasks: Support daily operations and ensure high service standards at the clubhouse.
- Company: Join a friendly and established golf club with a welcoming atmosphere.
- Benefits: Enjoy a company pension, training opportunities, free golf, and food discounts.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Take the next step in your hospitality career while working in a vibrant environment.
- Qualifications: 2-3 years in hospitality with supervisory experience and strong customer service skills.
Description
Location: Sherfield Oaks Golf Club
Reports to: Clubhouse Manager
Role Purpose
The Deputy Clubhouse Manager supports the Clubhouse Manager with the day-to-day running of the clubhouse, ensuring a welcoming, professional and consistently high standard of service for members, guests and visitors.
This is a hands-on role, supporting food & beverage operations, team supervision, stock control, events and clubhouse standards. The Deputy Clubhouse Manager will take responsibility for designated shifts and deputise for the Clubhouse Manager when required.
Key Responsibilities
Clubhouse Operations
- Support the daily operation of the bar, restaurant, terrace and function areas.
- Deliver consistently high standards of food, beverage and customer service.
- Supervise the team during service, including briefings and shift allocation.
- Support the delivery of golf societies, functions and member events.
- Deal with day-to-day member and guest queries professionally.
Requirements
Team & Stock
- Support the training, motivation and development of the clubhouse team.
- Assist with rotas, staffing and day-to-day team supervision.
- Support stock ordering, deliveries, stock takes and wastage control.
- Encourage appropriate upselling and good commercial awareness.
- Assist with EPOS, cash handling and basic operational reporting.
Standards & Compliance
- Maintain high standards of cleanliness, presentation and service throughout the clubhouse.
- Follow food hygiene, health & safety and licensing requirements.
- Report maintenance, safety and operational issues promptly.
- Support the Clubhouse Manager in maintaining club policies and procedures.
Experience
- 2–3 years' experience in hospitality, food & beverage or a supervisory/assistant management role.
- Experience working in a busy hospitality environment.
- Experience supervising or supporting a team.
- Good knowledge of food & beverage service and customer care.
- Golf club, country club, hotel or membership experience is desirable.
Skills & Personal Qualities
- Excellent communication and customer service skills.
- Organised, reliable and able to manage priorities in a busy environment.
- Confident, approachable and comfortable leading a team during service.
- Commercially aware, with an understanding of stock control and upselling.
- Calm under pressure with a positive, hands-on approach.
- High standards of presentation, cleanliness and attention to detail.
- Flexible to work evenings, weekends and holidays as required.
- Food Hygiene Level 2 and EPOS/booking system experience are desirable.
The Opportunity
An excellent opportunity for an experienced hospitality supervisor, senior team member or Assistant Manager looking to take the next step in their career within a friendly and established golf club environment.
Benefits
- Company Pension Scheme
- Training & Development
- Free Golf
- 50% discount on food
- Staff referral programme
Deputy Clubhouse Manager - Sherfield Oaks Golf Club in Hook employer: Get Golfing CIO
Get Golfing CIO's Mill Green Golf Club is an exceptional employer that prioritises a vibrant work culture and community engagement. As a Food and Beverage Attendant, you will enjoy benefits such as training and development opportunities, a pension plan, and the unique perk of free golf, all while being part of a team dedicated to delivering outstanding hospitality in a welcoming environment. Join us to grow your career in a supportive setting that values both employee satisfaction and the joy of sports.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Clubhouse Manager - Sherfield Oaks Golf Club in Hook
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Get Golfing CIO. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Get Golfing CIO
Don't be shy about reaching out to Get Golfing CIO directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Clubhouse Manager - Sherfield Oaks Golf Club in Hook
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Get Golfing CIO and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Get Golfing CIO
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
