At a Glance
- Tasks: Deliver exceptional customer service and support golf operations at Tadcaster Golf Club.
- Company: Join a friendly team at Tadcaster Golf Club, where hospitality meets golf.
- Benefits: Enjoy free golf, 50% off food, and training opportunities.
- Other info: Flexible hours and a positive team culture await you!
- Why this job: Perfect for those who love people and thrive in a dynamic environment.
- Qualifications: Experience in hospitality and strong communication skills are essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
Description
The Role
We are looking for a friendly, flexible, and multi-skilled individual to join our team, combining Front of House hospitality with Golf Operations support.
This is a varied, customer-facing role where you’ll help deliver outstanding service both in the clubhouse and out on the course.
This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is happy to turn their hand to everything from serving coffees to managing tee times, supporting competitions, and helping deliver successful functions and events.
Requirements
Key Responsibilities
- Customer Service & Hospitality
- Deliver exceptional customer service in the clubhouse, bar, and dining areas
- Take and process food and beverage orders accurately
- Serve food and drinks to a high standard, including alcoholic and non-alcoholic beverages
- Handle card payments using POS systems
- Maintain cleanliness and presentation of bar, dining, and service areas
- Support setup, service, and breakdown of events, functions, and golf days, including evening events
- Monitor and restock front of house supplies
- Golf Operations & Course Support
- Welcome golfers and manage check-in and prepayments
- Manage tee sheets to maximise flow, play, and customer satisfaction
- Act as starter and/or marshal to support pace of play and on-course etiquette
- Manage rental equipment including buggies, trolleys, and hire sets
- Support golf competitions, society days, and events
- Communicate clearly with players before, during, and after their round
- Support retail, promotions, and customer data capture
- Maintain high presentation standards across clubhouse and golf facilities
- Compliance, Safety & Teamwork
- Follow food safety, licensing, and health & safety regulations
- Serve alcohol responsibly and in line with licensing laws
- Work closely with kitchen, bar, events, and golf teams
- Take a proactive, team-first approach to daily operations
- What We’re Looking For
Essential
- Previous experience in hospitality, customer service, or a similar front-facing role
- Strong communication and interpersonal skills
- Ability to work efficiently in a busy, customer-focused environment
- Confidence handling payments and using POS systems
- Willingness to work flexible hours, including weekends, early starts, evenings, and late finishes for functions and events
- A positive, can-do attitude and willingness to learn
- Basic understanding of food hygiene and health & safety (training provided)
Desirable
- Experience in a golf club, leisure, hotel, or hospitality environment
- Food Safety Level 1 or 2 (or willingness to obtain)
- Bar service experience or Personal Licence
- Interest in or basic knowledge of golf (helpful but not essential)
Benefits
Benefits
- Training & development opportunities
- Free golf
- 50% staff discount on food
- Staff referral programme
Customer Experience Host- Tadcaster Golf Club employer: Get Golfing CIO
At Tadcaster Golf Club, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Customer Experience Host, you'll enjoy a range of benefits including training and development opportunities, free golf, and generous staff discounts, all while working in a dynamic environment that encourages personal growth and teamwork. Join us to be part of a community that not only values exceptional service but also supports your journey in the hospitality and golf industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Host- Tadcaster Golf Club
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Get Golfing CIO. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Get Golfing CIO
Don't be shy about reaching out to Get Golfing CIO directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Customer Experience Host- Tadcaster Golf Club
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Get Golfing CIO and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Get Golfing CIO
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
