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For Companies At a Glance
- Tasks: Manage customer portfolios and develop effective recovery strategies.
- Company: Ultimate Finance, a leading specialist lender with a supportive culture.
- Benefits: Hybrid work options, competitive salary, and professional development opportunities.
- Why this job: Make a real impact by helping businesses recover and thrive.
- Qualifications: Experience in recoveries or collections, strong communication and negotiation skills.
- Other info: Join a dynamic team focused on real-world problem solving and career growth.
The predicted salary is between 36000 - 60000 £ per year.
DEPARTMENT: Risk & Recoveries
RESPONSIBLE TO: Head of Risk & Recoveries
LOCATION: Bristol or Leeds. Hybrid and flexible work options available.
Overview
At Ultimate Finance, we back ambition - properly. We are a specialist lender built for pace, flexibility and real-world problem solving, helping businesses access funding that fits how they work. You will join a team of approachable experts who move quickly, speak clearly and take pride in doing the right thing for customers and partners. We trust people to take ownership, with supportive leaders and experienced teammates on hand. With 20+ years experience and over £17bn funded, we are growing - and we are looking for people who want to do work that matters.
About The Team
Our Risk & Recoveries team helps protect our portfolio and support customers when things get tough. We spot risk early, stay close to clients through open, honest conversations, and work with internal teams and external specialists to find practical solutions. When recovery action is needed, we take a fair, responsible approach that aims for the best outcome for everyone.
About The Role
As a Recoveries Executive at Ultimate Finance, you will take end-to-end ownership of a varied portfolio of customers who have fallen behind on their repayments across Asset Finance and Working Capital. Your focus is to put the right recovery plan in place protecting outcomes for our clients, minimising losses, and maximising recoveries in line with agreed terms. It is a highly visible role where you will work closely with internal stakeholders and external specialists (like solicitors and insolvency practitioners), bringing pace, clear judgement and professionalism always living our values of Decency, Enterprise and Brilliance.
Key Responsibilities
- Own your portfolio from start to finish assess each case quickly, choose the best recovery approach, and keep it moving.
- Build smart recovery strategies review the customer, business and any guarantors, and recommend fair, commercial settlement options when appropriate.
- Manage external partners instruct and oversee solicitors, insolvency practitioners and debt collection agencies, agreeing clear targets and holding them to good service and value.
- Control costs and approvals make sure third-party fees are appropriate, approved correctly, and recharged to clients where agreed.
- Lead regular portfolio reviews bring clear updates, key risks and next steps, and support senior stakeholders with accurate insight.
- Support provisioning and write-off decisions make well-reasoned recommendations and ensure agreed actions are processed correctly on internal systems.
- Keep reporting accurate and on time maintain strong oversight of portfolio reporting and mandatory submissions.
- Ensure smooth case handovers and great record-keeping take clear handovers from Operations, keep case notes and diaries up to date, and make information accessible to the wider team.
- Handle disputes confidently manage debtor and client disputes calmly and fairly, escalating early when needed.
- Support legal documentation prepare and process key documents for demands, settlements and closing out security where required.
- Contribute to weekly reviews and help support the Asset Recoveries Executive with workload and priorities.
Key Skills And Knowledge
- Experience (or strong understanding) of recoveries, collections or debt treatment in a fast-paced environment.
- Confident, clear communicator who can work with senior stakeholders and external professionals.
- Strong negotiation skills and commercial judgement (including settlement thinking).
- Highly organised with excellent attention to detail, record-keeping and follow-through.
- Resilient, decisive and calm under pressure - able to keep momentum in challenging cases.
- Strong ownership mindset: proactive, accountable, and improvement-focused.
- Comfortable with reporting and data (good Excel skills).
Please note that if you are successful in receiving an offer of employment from Ultimate Finance, your employment will be conditional upon satisfactory completion of a Disclosure and Barring Service (DBS) check. We use a third party provider to conduct the check on our behalf. We kindly ask not to be contacted by recruitment agencies, thank you.
Recoveries Executive in Almondsbury employer: Gestión de Residencias
Contact Detail:
Gestión de Residencias Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recoveries Executive in Almondsbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Recoveries Executive role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to recoveries and debt management. We suggest role-playing with a friend or using mock interview tools to boost your confidence and nail that first impression.
✨Tip Number 3
Showcase your negotiation skills! During interviews, share specific examples of how you've successfully navigated tough conversations or disputes. We want to see that you can handle pressure and come up with smart recovery strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at Ultimate Finance.
We think you need these skills to ace Recoveries Executive in Almondsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Recoveries Executive role. Highlight your experience in recoveries, collections, or debt treatment, and don’t forget to showcase your negotiation skills and commercial judgement!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping businesses and how your skills align with our values of Decency, Enterprise, and Brilliance. Keep it clear and concise!
Showcase Your Communication Skills: As a Recoveries Executive, you'll need to communicate effectively with clients and stakeholders. In your application, give examples of how you've successfully navigated tough conversations or managed disputes in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the quickest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Gestión de Residencias
✨Know Your Stuff
Before the interview, make sure you understand the basics of recoveries and collections. Brush up on your knowledge about debt treatment and how it applies in a fast-paced environment like Ultimate Finance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Recoveries Executive, you'll need to communicate clearly with both clients and senior stakeholders. Prepare examples from your past experiences where you've successfully navigated tough conversations or negotiations. This will demonstrate your ability to handle disputes and maintain professionalism under pressure.
✨Be Ready to Discuss Strategies
Think about how you would approach building recovery strategies for different scenarios. Be prepared to discuss your thought process and how you would assess cases quickly. This shows that you can think on your feet and have a proactive mindset, which is crucial for this role.
✨Highlight Your Organisational Skills
The role requires excellent attention to detail and strong record-keeping. Bring examples of how you've managed multiple tasks or portfolios in the past. Discuss any tools or methods you use to stay organised, as this will reassure the interviewers that you can handle the responsibilities of the position.