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- Tasks: Assist in collecting arrears and managing accounts while liaising with various teams.
- Company: Join Ultimate Asset Finance, a leader in asset-based finance solutions.
- Benefits: Enjoy hybrid work options and a flexible schedule to balance your life.
- Why this job: Be part of a dynamic team that values decency, enterprise, and brilliance.
- Qualifications: Strong communication skills and a proactive attitude are essential; no prior experience required.
- Other info: Opportunity to learn about the asset finance industry and develop valuable skills.
The predicted salary is between 30000 - 42000 £ per year.
To work alongside and assist the Ultimate Asset Finance team in collecting any arrears on the Asset Finance book. Should matters progress, the priority would be to protect our asset with a view to seeking recovery and sale to repay the debt. The individual will be liaising with the internal UAF team, as well as the wider Ultimate team, the sales team, brokers and clients on a regular basis, working under their own initiative and urgency to ensure successful engagement. The position will have expectations that our core values of Decency, Enterprise and Brilliance are met at all times.
KEY RESPONSIBILITIES:
- To coordinate and assist with arrears collections and documentation, with the aim of managing the accounts back to satisfactory profile whilst maintaining TCF values and the reputation of the business.
- Interact with broker relationships and act as a point of contact for arrears collections.
- Manage and progress the arrears process via Sentinel, ensuring that actions are executed and meet our policies.
- Obtain and record all information required, to ensure that all enquiries are properly recorded and progressed, managing the UAF database to a high degree of accuracy.
- An understanding of the security arrangements on our facilities.
- Co-ordination of recovery and sale of goods in a recovery situation.
- Develop knowledge and understanding of the asset-based finance industry including all Ultimate Finance products and services.
- At all times to represent the company professionally and to maintain our high standards in all respects.
- Ongoing compliance with internal procedures.
- Identify other opportunities across the full suite of Ultimate Finance products.
- Other duties as required by the management team.
CHARACTERISTICS & BEHAVIOURS:
- Strong communicator
- Ability to problem solve
- Self-motivated
- Team player
- Professional
- Committed & confident
- Adaptable
- Values driven
- Organised
- Customer focussed & people centric
- Proactive
- Approachable
KEY SKILLS & KNOWLEDGE:
- Ability to demonstrate relationship building skills across internal and external stakeholders.
- Ability to structure 'arrears' proposals into an acceptable deal.
- An understanding of contracts and the impact on the collectability of debt.
- Basic commercial awareness and basic technical knowledge of funding.
- Basic planning and delivery skills.
- Financially literate.
- Ability to engage and influence internal stakeholders.
- Good time management.
Collections Coordinator employer: Gestión de Residencias
Contact Detail:
Gestión de Residencias Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Coordinator
✨Tip Number 1
Familiarise yourself with the asset-based finance industry. Understanding the products and services offered by Ultimate Asset Finance will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Develop your communication skills, as this role requires strong interaction with various stakeholders. Practising how to clearly articulate your thoughts and proposals can set you apart during discussions.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you successfully navigated challenges, especially in a team setting, as this aligns with the key behaviours they are looking for.
✨Tip Number 4
Be proactive in your approach. Research common arrears collection strategies and be prepared to discuss how you would apply them in this role. This will highlight your initiative and readiness to contribute from day one.
We think you need these skills to ace Collections Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Collections Coordinator role. Emphasise your communication skills, problem-solving abilities, and any experience in asset finance or collections.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the asset-based finance industry. Mention how your values align with the company's core values of Decency, Enterprise, and Brilliance, and provide examples of how you've demonstrated these in previous roles.
Highlight Relevant Skills: In your application, specifically mention skills such as relationship building, financial literacy, and time management. Use concrete examples to illustrate how you've successfully used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Collections Coordinator role.
How to prepare for a job interview at Gestión de Residencias
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Collections Coordinator. Familiarise yourself with asset finance, arrears collections, and the importance of maintaining relationships with brokers and clients.
✨Showcase Your Communication Skills
As a strong communicator, be prepared to demonstrate your ability to engage with various stakeholders. Use examples from your past experiences where you successfully navigated difficult conversations or built strong relationships.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've effectively solved problems, especially in a financial context. Highlight your proactive approach and how you can apply these skills to manage arrears and recover assets.
✨Align with Company Values
Research the core values of Decency, Enterprise, and Brilliance. Be ready to explain how your personal values align with these and provide examples of how you've embodied these principles in your previous roles.
