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- Tasks: Coordinate operations for exciting events and ensure smooth execution of Show Ready packages.
- Company: GES, a global leader in the exhibitions industry, focused on innovation and sustainability.
- Benefits: Enjoy hybrid working, private medical insurance, bonuses, and paid volunteering days.
- Why this job: Join a dynamic team and make a real impact in delivering extraordinary event experiences.
- Qualifications: Strong organisational skills and a passion for exceptional client service.
- Other info: Opportunities for career progression and a commitment to diversity and inclusivity.
The predicted salary is between 30000 - 40000 £ per year.
GES is seeking a dynamic and dedicated Operations Coordinator to join our Show Ready team based at the NEC near Birmingham. If you thrive in a fast-paced environment and have a passion for delivering exceptional service to clients worldwide, this is the opportunity for you. Show Ready provides exhibitors with off the shelf stand solutions, complemented by enhancements such as branded furniture, AV and graphics. Reporting to the Senior Project Manager, the Operations Coordinator will play a key role in ensuring the smooth administration, coordination and fulfilment of Show Ready packages.
The Operations Coordinator is responsible for accurately processing orders, coordinating internal workflows, supporting Project Managers with show preparation and facilitating communication between internal teams, suppliers and clients. This role will also manage travel and accommodation bookings for Project Managers and provide wider administrative support to the Senior Project Manager where required.
Responsibilities
- Interpret confirmed orders from the sales team and input relevant details into Clarity MIS.
- Share artwork specifications and other order-related information with end clients.
- Manage client requirements, ensuring any changes are communicated to the sales team for appropriate action.
- Coordinate with third-party suppliers for platforms, AV, graphics and other elements.
- Coordinate with wider Operations teams, particularly floorcovering and electrics.
- Prepare operational documentation including schedules, pick lists and order information to support Project Managers.
- Maintain accurate records relating to orders, logistics and supplier communication.
- Take ownership of Show Ready administrative processes, including purchase orders, labour coordination, and travel & accommodation bookings.
- Coordinate labour requirements with Central Planning, ensuring bookings are accurate and completed in line with show timelines.
- Support Project Managers in the preparation of shows.
- Take ownership of post-show administrative processes.
About GES
GES is a global full-service provider for the exhibitions industry. We deliver extraordinary event experiences through partnership-driven productions. Our vision is to grow with our customers and create a truly sustainable future for events by introducing innovative technology that opens opportunities for stakeholders to thrive.
Our Values
- Trust: Trust each other to always be honest and do what is right.
- Responsibility: Be responsible for our actions and deliver on our commitments.
- Understanding: People come first. Be understanding and compassionate.
- Excellence: Provide excellent service and execution.
Salary
This role offers a competitive salary, dependent on experience. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level.
Hours of Work
Normal working hours are Monday to Friday 8.30am – 5pm. On occasion you may be required to work evenings and weekends during busy periods to meet the demands of the business.
Annual Leave
Our holiday entitlement is 25 days per annum (plus bank holidays and statutory public holidays).
Development And Benefits
At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the backing of line managers, progression is key to the business growing. Our benefits include but are not limited to:
- Hybrid and flexible working
- Private Medical insurance
- Bonus Scheme
- Life Insurance
- Team days
- Paid training
- Paid Volunteering days
Equal Opportunities
In compliance with our commitment to diversity and inclusivity, we actively encourage applications from all qualified individuals regardless of age, race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic protected by law. We firmly believe in equal opportunities for all and strive to create a workplace where every individual can thrive and contribute their unique perspectives and talents. Discrimination of any form will not be tolerated in our recruitment process, and we are dedicated to fostering an environment that values diversity and promotes fairness and equity for all applicants. Join us in our mission to build a diverse and inclusive workforce where everyone can succeed.
Operations Coordinator - Show Ready in Birmingham employer: GES - Global Experience Specialists
Contact Detail:
GES - Global Experience Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator - Show Ready in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching GES and the Show Ready team. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their mission.
✨Tip Number 3
Practice your communication skills! As an Operations Coordinator, you'll need to coordinate with various teams and clients. Mock interviews with friends or family can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the GES team and ready to dive into the fast-paced world of event operations.
We think you need these skills to ace Operations Coordinator - Show Ready in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Coordinator role. Highlight your experience in administration and coordination, and show us how you can thrive in a fast-paced environment like ours!
Show Your Passion: We love candidates who are passionate about delivering exceptional service. In your application, share examples of how you've gone above and beyond for clients or projects in the past. Let us see that enthusiasm shine through!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially since you'll be coordinating with various teams!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team at GES!
How to prepare for a job interview at GES - Global Experience Specialists
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the responsibilities listed in the job description, especially around order processing and coordination. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Your Passion for Service
Since this role is all about delivering exceptional service, be prepared to share examples of how you've gone above and beyond for clients in the past. Highlight your ability to manage client requirements and communicate effectively with teams and suppliers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced environments. Think of specific scenarios where you successfully coordinated multiple tasks or resolved conflicts, as these will showcase your readiness for the dynamic nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, how success is measured in the position, or what challenges the Show Ready team is currently facing. This shows you’re engaged and thinking ahead.