At a Glance
- Tasks: Engage with clients, manage projects, and connect them to expert insights.
- Company: Join GLG, the world's largest insight network, fostering a collaborative culture.
- Benefits: Gain valuable skills, competitive salary, and opportunities for career advancement.
- Why this job: Make an impact by helping top firms access critical insights and solutions.
- Qualifications: Bachelor’s degree and 0-3 years in client-facing roles; strong communication skills required.
- Other info: Fast-paced environment with mentorship and growth potential.
The predicted salary is between 28800 - 43200 £ per year.
GLG is seeking French Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor’s degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
Associate, Service – Global PSF – French Speaker in City of London employer: Gerson Lehrman Group, Inc.
Contact Detail:
Gerson Lehrman Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service – Global PSF – French Speaker in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms, especially those in the financial services or consultancy sectors. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to client service and project management. We recommend doing mock interviews with friends or mentors to boost your confidence and get feedback.
✨Tip Number 3
Showcase your curiosity and critical thinking skills during interviews. Share examples of how you've tackled challenges in past roles or projects. This will demonstrate your problem-solving abilities and eagerness to learn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Associate, Service – Global PSF – French Speaker in City of London
Some tips for your application 🫡
Show Your Curiosity: We want to see your natural curiosity shine through in your application. Share examples of how you've gone above and beyond to learn something new or solve a problem. This will show us that you're ready to engage with clients and experts alike!
Tailor Your Application: Make sure to customise your application for the Associate role. Highlight your relevant experience in client-facing roles and any skills that align with our fast-paced environment. We love seeing candidates who take the time to connect their background with what we do at GLG.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get to the point quickly. We appreciate well-structured applications that make it easy for us to see your strengths and potential fit for the team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about GLG and what we stand for.
How to prepare for a job interview at Gerson Lehrman Group, Inc.
✨Know Your Stuff
Before the interview, make sure you understand GLG's mission and how the Associate role fits into their Insight Network. Brush up on your knowledge of client service and be ready to discuss how your skills can contribute to building strong relationships with clients.
✨Show Off Your Curiosity
Demonstrate your natural curiosity during the interview. Ask insightful questions about the company, the team, and the projects you'll be working on. This shows that you're genuinely interested in the role and eager to learn more about how you can excel.
✨Highlight Your Communication Skills
Since this role involves fast-paced communication, be prepared to showcase your excellent interpersonal skills. Use clear and concise language when answering questions, and don’t hesitate to share examples of how you've successfully communicated with clients or colleagues in the past.
✨Emphasise Teamwork and Flexibility
GLG values collaboration, so be ready to discuss your experience working in teams. Share examples of how you've adapted to changing situations and worked flexibly to meet client needs. This will show that you can thrive in a dynamic environment and are committed to delivering top-notch service.