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- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: Join GLG, the world's largest source of first-hand expertise.
- Benefits: Gain valuable skills, receive coaching, and enjoy a collaborative culture.
- Why this job: Make an impact by connecting clients with insights that drive success.
- Qualifications: Fluent French speaker with a degree and strong communication skills.
- Other info: Opportunity for career growth and leadership development.
The predicted salary is between 30000 - 42000 £ per year.
GLG is seeking French speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor's degree or higher (required).
- Native or professional-level French speaker.
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
Associate, Service – Growth FS (French Speaker) employer: Gerson Lehrman Group, Inc.
Contact Detail:
Gerson Lehrman Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service – Growth FS (French Speaker)
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at industry events. Don’t be shy – ask for informational interviews to learn more about their experiences and get insider tips on landing that Associate role.
✨Tip Number 2
Practice makes perfect! Get comfortable with common interview questions, especially those related to client service and project management. Role-play with a friend or use online resources to sharpen your responses and boost your confidence.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, whether in person or virtually, be ready to discuss specific examples of how you've used your critical thinking and problem-solving skills in past roles. This will help you stand out as a strong candidate.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your French-speaking abilities and your passion for client service – it’ll make a great impression!
We think you need these skills to ace Associate, Service – Growth FS (French Speaker)
Some tips for your application 🫡
Show Your Curiosity: We want to see your natural curiosity shine through in your application. Share examples of how you've gone above and beyond to learn something new or solve a problem. This will show us that you're ready to engage with clients and tackle challenges head-on!
Tailor Your Application: Make sure to customise your application for the Associate role. Highlight your relevant experience in client-facing roles and any skills that align with our fast-paced environment. We love seeing candidates who take the time to connect their background with what we do at GLG.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate candidates who can communicate effectively, as this is key in our line of work. Remember, clarity is crucial!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team at GLG.
How to prepare for a job interview at Gerson Lehrman Group, Inc.
✨Show Off Your Curiosity
During the interview, demonstrate your natural curiosity by asking insightful questions about the role and the company. This shows that you're genuinely interested in the position and eager to learn more about how you can contribute to GLG's success.
✨Highlight Your Communication Skills
Since this role involves fast-paced communication, be sure to showcase your excellent communication skills. Practice articulating your thoughts clearly and confidently, especially in French, as this will be crucial when engaging with clients and experts.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your critical thinking and problem-solving abilities. Prepare examples from your past experiences where you've successfully navigated challenges or delivered exceptional client service, as this will highlight your suitability for the role.
✨Demonstrate Your Team Spirit
GLG values a team-oriented environment, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team's success, showcasing your ability to work independently while also being a supportive team player.
