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- Tasks: Engage with clients, manage projects, and connect them to expert insights.
- Company: Join GLG, the world’s largest insight network, fostering a collaborative culture.
- Benefits: Gain valuable skills, competitive salary, and opportunities for career advancement.
- Why this job: Make an impact by helping top firms access critical insights and solutions.
- Qualifications: Bachelor’s degree, strong communication skills, and a passion for client service.
- Other info: Fast-paced environment with global collaboration and mentorship opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Associate, Service – Global PSF – Spanish Speaker
GLG is seeking Spanish Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.
Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management
- Cultivate account management and commercial skills through direct client relationship building and responsive service
- Become a people manager and lead future Associates once you outperform as an individual contributor
An ideal candidate will have the following:
- Bachelor’s degree or higher (required)
- 0-3 years of work experience in client-facing, sales, or account management roles
- Demonstrated critical thinking and creative problem-solving skills
- Excellent communication and interpersonal skills, including comfort with phone-based outreach
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment
- Receptive to close coaching and feedback
- Ability to multitask and prioritize effectively, while ensuring an attention to detail
- Hustle and tenacity that drives you to go above and beyond to delight clients
- Appreciation for data and understanding the numbers
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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Associate, Service – Global PSF – Spanish Speaker employer: Gerson Lehrman Group, Inc.
Contact Detail:
Gerson Lehrman Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service – Global PSF – Spanish Speaker
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an Associate role and ask if they can refer you to any openings. Personal connections can make all the difference!
✨Tip Number 2
Prepare for those interviews! Research GLG and understand their services inside out. Think about how your skills in client service and project management can shine in the role. Practice common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show off your curiosity! During interviews, share examples of how you've tackled challenges or learned something new. This will highlight your critical thinking skills and competitive spirit, which are key for the Associate position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GLG team and ready to dive into that fast-paced environment.
We think you need these skills to ace Associate, Service – Global PSF – Spanish Speaker
Some tips for your application 🫡
Show Your Curiosity: When you're writing your application, let your natural curiosity shine through! We want to see that you're eager to learn and engage with clients. Share examples of how you've explored new ideas or tackled challenges in the past.
Tailor Your Application: Make sure to customise your application for the Associate role. Highlight your relevant experience in client-facing roles and showcase your communication skills. We love seeing how you can connect with clients and deliver tailored support!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Remember, we’re looking for strong critical thinking and communication skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at GLG!
How to prepare for a job interview at Gerson Lehrman Group, Inc.
✨Know Your Stuff
Before the interview, dive deep into GLG's services and the role of an Associate. Understand how they connect clients with experts and be ready to discuss how your skills can contribute to that process.
✨Show Off Your Spanish Skills
Since this role requires Spanish fluency, practice speaking about your experiences and skills in Spanish. Be prepared to answer questions in Spanish to demonstrate your proficiency and comfort with the language.
✨Demonstrate Curiosity and Critical Thinking
Prepare examples from your past experiences where you showcased your curiosity and problem-solving skills. Think of situations where you had to think on your feet or adapt quickly to changing circumstances.
✨Engage and Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, client interactions, and growth opportunities at GLG. This shows your interest and helps you gauge if it's the right fit for you.
