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- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: Join GLG, the world's largest source of first-hand expertise.
- Benefits: Gain valuable skills, receive mentorship, and enjoy a dynamic work culture.
- Why this job: Make an impact by connecting clients with insights that drive success.
- Qualifications: Bachelor’s degree, 1-2 years in client-facing roles, and strong communication skills.
- Other info: Opportunity for career growth and leadership development.
The predicted salary is between 36000 - 60000 £ per year.
GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor’s degree or higher (required).
- 1-2 years of work experience in client-facing, sales, or account management roles.
- Fluent in English and at least one other European language.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
Associate, Service – Global PSF (January Start) employer: Gerson Lehrman Group, Inc.
Contact Detail:
Gerson Lehrman Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service – Global PSF (January Start)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through mutual contacts. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research GLG and its services thoroughly. Knowing the ins and outs will help you impress during the conversation and show your genuine interest.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can boost your confidence and help you articulate your thoughts clearly when it counts.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after an interview can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Associate, Service – Global PSF (January Start)
Some tips for your application 🫡
Show Your Curiosity: We want to see your natural curiosity shine through in your application. Share examples of how you've gone above and beyond to learn something new or solve a problem. This will show us you're ready to engage with clients and experts alike!
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate role. Highlight your client-facing experience and any relevant skills that match what we're looking for. A tailored application shows us you’re genuinely interested in joining our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate strong communication skills, so make sure your writing reflects that. Avoid jargon and focus on conveying your message effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Gerson Lehrman Group, Inc.
✨Know Your Stuff
Before the interview, dive deep into GLG’s services and the role of an Associate. Understand how they connect clients with experts and be ready to discuss how your skills can contribute to that process. This shows genuine interest and helps you stand out.
✨Showcase Your Curiosity
During the interview, demonstrate your natural curiosity by asking insightful questions about the company and its projects. This not only highlights your eagerness to learn but also aligns with the qualities they’re looking for in a candidate.
✨Highlight Your Communication Skills
Since the role involves fast-paced communication, be prepared to showcase your communication skills. Use clear and concise language when answering questions, and don’t hesitate to share examples from your past experiences where you successfully engaged with clients or colleagues.
✨Emphasise Teamwork and Collaboration
GLG values a team-oriented environment, so be sure to highlight your ability to work collaboratively. Share specific instances where you’ve worked as part of a team to achieve a goal, and how you contributed to the success of that project.