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- Tasks: Engage with clients, manage projects, and connect them to expert insights.
- Company: GLG is the world's largest insight network, connecting clients with top experts.
- Benefits: Gain valuable skills, receive mentorship, and work in a dynamic, global team.
- Why this job: Exciting opportunity to develop critical business skills in a fast-paced environment.
- Qualifications: Bachelor’s degree required; 0-3 years in client-facing roles preferred.
- Other info: Start date is 9th September 2025; flexible hours may be needed.
The predicted salary is between 28800 - 43200 £ per year.
GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Please note this is for a 9th September 2025 start.
Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management
- Cultivate account management and commercial skills through direct client relationship building and responsive service
- Become a people manager and lead future Associates once you outperform as an individual contributor
An ideal candidate will have the following:
- Bachelor’s degree or higher (required)
- 0-3 years of work experience in client-facing, sales, or account management roles
- Demonstrated critical thinking and creative problem-solving skills
- Excellent communication and interpersonal skills, including comfort with phone-based outreach
- Ability to work independently and collaboratively, in an ever-changing andfast-paced environment
- Receptive to close coaching and feedback
- Ability to multitask and prioritize effectively, while ensuring an attention to detail
- Hustle and tenacity that drives you to go above and beyond to delight clients
- Appreciation for data and understanding the numbers
- Willingness to work flexible and extended hours (including evenings and some holidays) based onclientneeds and expectations
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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Associate, Service – Global FS employer: Gerson Lehrman Group, Inc.
Contact Detail:
Gerson Lehrman Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service – Global FS
✨Tip Number 1
Familiarise yourself with GLG's Insight Network and the types of clients they serve. Understanding their business model and the industries they operate in will help you engage more effectively during interviews.
✨Tip Number 2
Showcase your curiosity and critical thinking skills by preparing insightful questions about the role and the company. This demonstrates your eagerness to learn and your proactive approach to problem-solving.
✨Tip Number 3
Network with current or former GLG employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Practice your communication skills, especially for phone-based outreach. Role-playing scenarios with a friend can help you feel more comfortable and confident when discussing client needs and solutions.
We think you need these skills to ace Associate, Service – Global FS
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Associate position at GLG. Understand the key responsibilities and required skills, such as client service, communication, and project management.
Tailor Your CV: Customise your CV to highlight relevant experiences that align with the role. Emphasise any client-facing roles, critical thinking abilities, and examples of problem-solving in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at GLG and how your skills and experiences make you a great fit for the Associate position.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills and ability to work collaboratively. Provide examples of how you've successfully built relationships or managed projects in previous roles.
How to prepare for a job interview at Gerson Lehrman Group, Inc.
✨Show Your Curiosity
Demonstrate your natural curiosity during the interview. Ask insightful questions about GLG's Insight Network and how you can contribute to client success. This shows that you're genuinely interested in the role and eager to learn.
✨Highlight Your Communication Skills
Since the role involves fast-paced communication, be prepared to showcase your excellent communication skills. Share examples of how you've effectively engaged with clients or colleagues in previous roles, especially in a phone-based context.
✨Emphasise Critical Thinking
Prepare to discuss situations where you've used critical thinking and creative problem-solving skills. GLG values these traits, so provide specific examples that illustrate your ability to tackle challenges and deliver tailored solutions.
✨Demonstrate Team Collaboration
The Associate role is highly collaborative, so be ready to talk about your experiences working in teams. Highlight instances where you've successfully collaborated with others to achieve common goals, as this will resonate well with GLG's team-oriented environment.