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For Companies At a Glance
- Tasks: Oversee UK logistics operations, manage 3PL partners, and optimise transport performance.
- Company: Well-structured organisation focused on operational excellence and customer service.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be the key link in a complex supply chain and drive continuous improvement.
- Qualifications: Experience in logistics, strong problem-solving skills, and excellent communication.
- Other info: Join a collaborative team and make a real impact in logistics.
The predicted salary is between 30000 - 42000 £ per year.
Location: Basingstoke, Hampshire
Type: Permanent
Salary: Circa 35-40k
Are you a detail-driven logistics professional who thrives on keeping complex supply chains running smoothly? This is an exciting opportunity to take ownership of UK logistics operations within a well-structured organisation where operational excellence, compliance and customer service really matter. This role sits at the heart of the UK supply chain, overseeing third-party logistics (3PL) partners, customs activities, transport operations and inventory flow — ensuring everything moves efficiently, compliantly and cost-effectively.
The Role
As Logistics & 3PL Operations Coordinator, you’ll oversee end-to-end UK logistics operations. From managing warehouse and fulfilment partners to navigating customs requirements and optimising transport performance, you’ll be the key link between external providers and internal stakeholders. You’ll combine hands-on operational control with continuous improvement, ensuring high service levels while managing cost, compliance and scalability.
Key Responsibilities
- 3PL & Warehouse Operations
- Manage day-to-day performance of UK 3PL partners across warehousing, fulfilment, value-added services and returns
- Monitor SLAs, KPIs, costs and capacity
- Lead regular performance reviews and drive continuous improvement initiatives
- Ensure accurate inventory control, cycle counting and stock reconciliation
- Customs & Import / Export Operations
- Oversee UK inbound and outbound customs clearance activities
- Ensure compliance with UK customs regulations, HMRC requirements and post-Brexit procedures
- Manage relationships with customs brokers and freight forwarders
- Maintain accurate documentation, commodity codes and duty/tax calculations
- Transportation & Distribution
- Plan, coordinate and optimise domestic transport flows
- Manage carrier, parcel and freight partner relationships
- Monitor delivery performance, service levels and freight costs
- Resolve transport exceptions, delays, claims and stock discrepancies
- Operational Planning & Supply Chain Coordination
- Forecast logistics capacity based on demand and seasonal peaks
- Collaborate with sales and customer service teams to ensure smooth order flow
- Analyse logistics data to identify trends, risks and improvement opportunities
- Support implementation of new systems and processes (e.g. track & trace)
- Cost, Budgeting & Reporting
- Manage logistics budgets and deliver cost-saving initiatives without compromising service
- Maintain KPI dashboards and provide regular reporting to leadership
- Review and approve freight invoices and logistics charges
About You
Essential Experience & Skills
- Proven experience in logistics, supply chain or 3PL operations management
- Strong commercial and contract management capability
- Confident managing multiple stakeholders and resolving conflict
- Solid understanding of UK customs, import/export regulations and INCOTERMS
- Hands-on experience with warehousing, transportation and 3PL operations
- Strong problem-solving skills in time-sensitive environments
- Excellent communication and relationship management skills
- Proficient in WMS / TMS systems and Microsoft Excel
Desirable
- Experience within e-commerce, retail or consumer goods logistics
- Knowledge of EU/UK post-Brexit customs processes
- Lean or continuous improvement qualifications (e.g. Six Sigma)
Personal Attributes
- Proactive, solutions-focused mindset
- Strong attention to detail and organisational skills
- Comfortable working independently while juggling multiple priorities
- Collaborative team player with strong stakeholder management abilities
Logistics & 3PL Operations Coordinator in Basingstoke employer: Gerrell & Hard Ltd.
Contact Detail:
Gerrell & Hard Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics & 3PL Operations Coordinator in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its logistics operations. Understand their 3PL partners and any recent news about them. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios where you had to manage logistics challenges. Be ready to discuss how you handled them and what the outcomes were. This will demonstrate your hands-on experience and proactive mindset.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Logistics & 3PL Operations Coordinator in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Logistics & 3PL Operations Coordinator role. Highlight your experience in logistics, supply chain management, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a perfect fit for this role. Don’t forget to mention specific experiences that relate to managing 3PL partners and customs operations.
Showcase Your Problem-Solving Skills: In your application, be sure to include examples of how you've tackled challenges in logistics or supply chain management. We love candidates who can think on their feet and come up with innovative solutions, so let us know how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Gerrell & Hard Ltd.
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around 3PL operations and customs regulations. Be ready to discuss specific examples from your past experience that demonstrate your understanding of supply chain management and how you've successfully navigated challenges.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've tackled time-sensitive issues in logistics. Think about how you resolved conflicts with stakeholders or improved processes. This will highlight your proactive mindset and ability to thrive under pressure.
✨Demonstrate Your Data Savvy
Since the role involves analysing logistics data, be prepared to discuss how you've used data to drive decisions in previous roles. Familiarise yourself with key metrics like SLAs and KPIs, and be ready to explain how you’ve monitored and improved these in your past positions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current logistics challenges or how they measure success in their 3PL partnerships. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
