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For Companies At a Glance
- Tasks: Test and repair high-quality laser products while ensuring top-notch performance.
- Company: Join a dynamic team in a growing Service Department focused on innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Be part of a cutting-edge industry and solve real-world engineering challenges.
- Qualifications: Technical experience, problem-solving skills, and a passion for precision engineering.
- Other info: Work in a collaborative environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Are you a hands-on technician with a passion for problem-solving and precision engineering? We are looking for a Service Test Technician to join our clients growing Service Department, ensuring our customers receive fully functional, high-quality laser products after repair. In this role, you will operate state-of-the-art test stations, diagnose performance issues, support repair activities, and help drive continuous improvements in quality and efficiency.
What You’ll Do
- Operate multiple laser test stations, performing full functionality testing on repaired lasers.
- Accurately record all test results in Sunrise and other internal systems.
- Support diagnostic investigations on failed units, including structured fault finding and root-cause analysis.
- Carry out repairs, including fibre handling and splicing, following established procedures and work instructions.
- Assist the Service team with both repair and diagnostic workflows as needed.
- Identify defective parts and collaborate with the Quality team on escalations.
- Ensure all test equipment is properly operated, maintained, and issues are reported promptly.
- Maintain a clean, organised, and ESD-compliant workspace.
- Continuously apply best practice to improve throughput, product quality, and team efficiency.
What You’ll Bring
Essential
- Experience in a technical test environment or similar engineering test role.
- Proven ability in fibre handling and fibre splicing (cleaving, stripping, preparation, splicing).
- Strong, logical problem-solving skills with a methodical approach.
- Good IT literacy, including Excel, Word, and data-entry systems.
- Motivation to understand fibre laser operation and diagnose failures.
Desirable
- Experience with lasers, optics, fibre optics, or electronics.
- Familiarity with oscilloscopes, power meters, digital multimeters, or similar test equipment.
- Previous experience in repair or service environments.
Qualifications
HNC or equivalent in an engineering or science discipline, or strong hands-on industry experience that demonstrates equivalent capability.
About You
- Hard-working, committed and well organised.
- Strong attention to detail with a quality-focused mindset.
- Logical thinker with structured problem-solving capability.
- Clear communicator, both written and verbal.
- Self-motivated and comfortable working independently or in a multi-skilled team.
- Adaptable, proactive, and eager to learn in a dynamic environment.
- Able to prioritise effectively and meet tight timescales.
Service Test Technician in Hedge End employer: Gerrell & Hard Ltd.
Contact Detail:
Gerrell & Hard Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Test Technician in Hedge End
✨Tip Number 1
Get hands-on! If you can, try to get some practical experience with lasers or similar tech before your interview. It’ll show you’re not just about theory but can actually handle the equipment and understand the processes.
✨Tip Number 2
Brush up on your problem-solving skills. Think of examples where you've diagnosed issues or improved processes in previous roles. We love hearing about how you tackled challenges head-on!
✨Tip Number 3
Don’t forget to showcase your attention to detail. In a role like this, it’s crucial! Be ready to discuss how you maintain quality and accuracy in your work, especially when handling delicate components like fibres.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Test Technician in Hedge End
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your experience in a technical test environment. We want to see your hands-on skills, especially with fibre handling and splicing, so don’t hold back on those details!
Be Methodical in Your Approach: Since problem-solving is key for this role, share examples of how you've tackled issues in the past. We love a logical thinker, so let us know how you approach diagnostics and repairs.
Keep It Organised: When filling out your application, keep it neat and structured. Just like maintaining a clean workspace, a well-organised application shows us you're detail-oriented and ready to take on the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Service Test Technician position!
How to prepare for a job interview at Gerrell & Hard Ltd.
✨Know Your Tech
Make sure you brush up on your technical knowledge, especially around fibre handling and splicing. Familiarise yourself with the types of lasers and test equipment mentioned in the job description, like oscilloscopes and power meters. This will show that you're not just a hands-on technician but also someone who understands the theory behind the practice.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and solved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your logical thinking and structured problem-solving capabilities, which are crucial for this role.
✨Be Organised and Detail-Oriented
Since the role requires maintaining a clean and organised workspace, be ready to talk about how you manage your work environment. Bring up any systems or methods you use to stay organised, as well as your attention to detail when recording test results or performing repairs. This will highlight your quality-focused mindset.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or how they measure success in the Service Department. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
