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- Tasks: Help customers choose motor insurance products and provide tailored solutions.
- Company: Join a supportive, established company with a focus on remote work.
- Benefits: Enjoy 20 days holiday, a pension scheme, and a health programme.
- Why this job: Work from home with flexible hours and clear career progression opportunities.
- Qualifications: 1+ year in insurance customer service or call centre experience required.
- Other info: No weekends, casual dress code, and regular virtual team check-ins.
The predicted salary is between 24000 - 24000 £ per year.
Remote Call Centre Insurance Agent – Motor Insurance
Salary: £24,000 per year + Benefits
Job Type: Full-time, Permanent
Schedule: Monday to Friday, 9am–5pm (No weekends)
Location: Remote (UK-based applicants only)
Start Date: ASAP
About the Role: We are hiring Remote Call Centre Insurance Agents to join our growing Motor Insurance team. If you have at least 1 year of experience in insurance customer service or call centre sales, this is your chance to build a long-term career from home with a supportive, established company.
You’ll be helping customers choose the right motor insurance products, delivering great service, and working closely with our remote team.
Key Responsibilities:
- Handle inbound and outbound customer calls
- Advise customers on motor insurance products and policy details
- Understand customer needs and provide tailored solutions
- Accurately update and manage policy information
- Deliver excellent service with professionalism and empathy
What We’re Looking For:
- 1+ year of insurance call centre or customer service experience (motor preferred)
- Excellent communication and listening skills
- Confident using computer systems and remote tools
- Self-motivated and able to work independently
- Strong attention to detail and time management
Why Join Us?
- Work from home full-time – no commute, no dress code, more flexibility
- Fixed weekday hours – enjoy your evenings and weekends
- Friendly, supportive team environment (with regular virtual check-ins)
- Clear career progression opportunities for top performers
Benefits Include:
- 20 days holiday + bank holidays (increasing with service)
- Company pension
- Casual dress policy
- Health & wellbeing programme
- Virtual company events
- Additional leave options
Salary:
- £24,000 per year
Apply Now Ready to start your remote insurance career? Apply today and take the next step in a role that offers stability, flexibility, and genuine growth.
Keywords:
Remote Insurance Jobs, Work From Home, Call Centre Jobs, Motor Insurance Advisor, Customer Service, Insurance Sales, WFH, Remote Customer Support, Insurance Call Handler, Insurance Agent, Full-Time, Permanent, Monday to Friday, UK Remote Jobs
GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found atwww.gerrrardwhite.com #J-18808-Ljbffr
Remote Customer Call Agent - Motor Insurance employer: GerrardWhite
Contact Detail:
GerrardWhite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Call Agent - Motor Insurance
✨Tip Number 1
Familiarise yourself with common motor insurance products and policies. Understanding the terminology and key features will help you engage confidently with customers during calls.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with a friend or family member. This will help you refine your ability to listen actively and respond empathetically, which is crucial for this role.
✨Tip Number 3
Get comfortable with remote working tools and software commonly used in call centres. Being tech-savvy will not only boost your confidence but also demonstrate your readiness to adapt to our remote environment.
✨Tip Number 4
Network with current or former employees in the insurance sector. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
We think you need these skills to ace Remote Customer Call Agent - Motor Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in insurance customer service or call centre sales. Use specific examples that demonstrate your skills in handling customer calls and providing tailored solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience, communication skills, and how you can contribute to their motor insurance team. Be sure to express your enthusiasm for working remotely.
Highlight Key Skills: In your application, emphasise your excellent communication and listening skills, as well as your ability to use computer systems and remote tools. These are crucial for the Remote Customer Call Agent position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at GerrardWhite
✨Know Your Insurance Basics
Brush up on your knowledge of motor insurance products and policies. Be prepared to discuss common terms and concepts, as this will show your understanding of the industry and help you answer customer queries effectively.
✨Demonstrate Empathy and Communication Skills
During the interview, showcase your ability to communicate clearly and empathetically. Use examples from your past experience where you successfully handled customer concerns or provided tailored solutions to demonstrate these skills.
✨Familiarise Yourself with Remote Tools
Since the role is remote, be ready to discuss your experience with computer systems and remote communication tools. Highlight any specific software you've used in previous roles that could be relevant to the position.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and career progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
