GerrardWhite in Rainham, Essex is seeking a Motor Insurance Team Leader to run a frontline Customer Care team. You’ll coach agents through renewals, monitor queues, and ensure calls are compliant, while shaping how the team operates.
The role focuses on developing people, delivering effective sales and retention, maintaining SLAs across calls, live chat and email, and ensuring FCA and GDPR compliance. Hours are Mon-Fri 9-5 with Fridays from home after training.
Motor Insurance Team Lead – Fridays from Home + Bonus employer: GerrardWhite
Join a pioneering legal knowledge service that prioritises work-life balance while keeping you at the forefront of legal advancements. With a flexible hybrid working model in the heart of Central London, you'll enjoy a supportive culture that fosters professional growth and collaboration with top legal experts. This is an exceptional opportunity to contribute to a rapidly expanding team dedicated to delivering high-quality content in pensions and trusts law.
