GerrardWhite is recruiting a Motor Insurance Customer Care Team Leader in Rainham, Essex. This hybrid role leads the frontline team, ensuring high service levels, timely responses and effective handling of new business and renewals.
You’ll work closely with the Customer Care Manager to coach the team, run monthly 1-2-1s, monitor performance, maintain FCA/GDPR compliance and foster a collaborative culture with accurate records of customer interactions.
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Motor Insurance: Lead Customer Care Team (Hybrid) in Essex employer: GerrardWhite
Join a pioneering legal knowledge service that prioritises work-life balance while keeping you at the forefront of legal advancements. With a flexible hybrid working model in the heart of Central London, you'll enjoy a supportive culture that fosters professional growth and collaboration with top legal experts. This is an exceptional opportunity to contribute to a rapidly expanding team dedicated to delivering high-quality content in pensions and trusts law.