Motor Insurance Customer Care Team Leader Rainham, Essex (Hybrid β 4 days office-based, 1 day from home) Up to Β£32,000, dependent on experience, plus benefits IMPORTANT: This role is only open to candidates with existing Team Leader/Team Manager experience gained specifically within a motor insurance customer care, contact centre or service environment. Applications from candidates without this specific background unfortunately cannot be considered. About the Role We're recruiting on behalf of a growing motor insurance business for an experienced Customer Care Team Leader to run the day-to-day operations of its frontline Customer Care team. Working closely with the Customer Care Manager, trainers and agents, you'll keep the team supported, motivated and performing at its best, ensure high service standards and SLAs are met, help the team convert new business and renewal opportunities, and keep processes compliant, all while building a positive, collaborative team culture. This is a hands-on leadership role based in Rainham, Essex, working a hybrid pattern of four days in the office and one day from home each week. Key Responsibilities New Business Renewals Use your motor insurance sales and customer experience to keep the team motivated and focused on promoting the genu...
Motor Insurance Customer Care Team Leader in Essex employer: GerrardWhite Careers
Join our prestigious London law firm as a Commercial Property Solicitor and immerse yourself in a dynamic work culture that champions professional growth and collaboration. With access to high-profile clients and complex transactions, you will have the opportunity to lead projects while mentoring junior colleagues, all within a supportive environment that values innovation and teamwork. Our commitment to employee development ensures that you will thrive in your career, making this an exceptional place to advance your legal expertise.