At a Glance
- Tasks: Shape innovative solutions for real-world customer challenges in a dynamic tech environment.
- Company: Join VisionTrack, a leader in cloud-based video telematics with a focus on road safety.
- Benefits: Competitive salary, impactful work, and a chance to influence fleet operations.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real difference in road safety while working with cutting-edge technology.
- Qualifications: Experience in solutions engineering and strong technical understanding of telematics systems.
The predicted salary is between 36000 - 60000 £ per year.
VisionTrack is one of Europe's leading providers of cloud-based video telematics, working with insurers and fleet operators to improve road safety, reduce claims costs and drive smarter fleet operations. We are now looking for a Senior Solutions Engineer to join our Solutions Specialist team. This is a hands-on, customer-facing technical role where you will sit between Sales, Product, Engineering and Customers, shaping solutions that are both technically sound and commercially viable. This role is ideal for someone who enjoys translating real-world customer problems into structured, deliverable technical solutions – and who is comfortable challenging assumptions when needed.
What you will be doing:
- Acting as the technical voice of the customer during presales and early delivery
- Working with Sales and Account Management to qualify customer requirements
- Designing end-to-end solutions, including:
- Device selection and configuration
- Platform configuration and integrations
- Producing clear solution documentation (assumptions, risks, constraints and gap analysis)
- Supporting RFPs, RFQs, tenders and Proofs of Concept
- Identifying solution gaps and proposing mitigations or phased approaches
- Working closely with Product and Engineering to validate feasibility and constraints
- Supporting complex onboardings and acting as a technical escalation point post-sale
- Operating within defined architectural standards and governance processes
What we are looking for:
- Experience as a Solutions Engineer, Presales Engineer, Applications Engineer or similar
- Strong technical understanding of:
- Vehicle telematics systems
- Vehicle video/camera solutions
- Connected or IoT devices and cloud platforms
- Comfortable in customer-facing, consultative environments
- Able to balance customer needs with technical, operational and commercial realities
- Clear communicator who documents decisions and risks well
Nice to have (but not essential):
- Automotive electrical knowledge (CAN, power, signals)
- Exposure to IoT firmware or device configuration
- Experience supporting PoCs or pilot deployments
- Background in fleet, safety-led or regulated telematics environments
Why VisionTrack:
- Market-leading, award-winning technology
- Real impact on road safety and insurance outcomes
- High-calibre technical environment with clear standards and governance
- Opportunity to shape solutions at scale, not just "sell and hand over"
If you like being the person who brings clarity to complex technical conversations and want your solutions to actually work in the real world, we would love to hear from you.
Senior Solutions Engineer employer: Gerrard White
VisionTrack is an exceptional employer that champions innovation and collaboration within a high-calibre technical environment. Located in Tunbridge Wells, Kent, we offer our employees the chance to make a real impact on road safety while enjoying a supportive work culture that prioritises professional growth and development. With opportunities to shape solutions at scale and engage directly with customers, you will find meaningful and rewarding employment here.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Solutions Engineer role.
✨Tip Number 2
Prepare for those interviews by practising your technical explanations. You’ll need to translate complex solutions into simple terms, so get comfortable discussing vehicle telematics and IoT devices. We suggest doing mock interviews with friends or using online platforms to sharpen your skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled real-world customer issues in the past. We want to see how you can bring clarity to complex situations, just like you would in the role at VisionTrack.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the VisionTrack team. Let’s get you that Senior Solutions Engineer position!
We think you need these skills to ace Senior Solutions Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Solutions Engineer. Highlight your experience with vehicle telematics and any customer-facing roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving road safety and how your technical expertise can help us achieve that. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex customer problems in the past. We love seeing candidates who can translate real-world issues into structured solutions, so don’t hold back on those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at VisionTrack!
How to prepare for a job interview at Gerrard White
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of vehicle telematics systems and IoT devices. Be ready to discuss how these technologies work and how they can be applied to real-world customer problems. This will show that you’re not just familiar with the tech, but that you can also translate it into practical solutions.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might face in the role. Prepare examples of how you’ve previously identified customer needs and designed solutions. This will help you demonstrate your consultative approach and ability to balance technical and commercial realities.
✨Communicate Clearly
Practice articulating complex technical concepts in a way that’s easy to understand. During the interview, focus on being clear and concise when discussing your past experiences and solutions. Good communication is key in this customer-facing role, so make sure you showcase this skill.
✨Show Your Problem-Solving Skills
Be ready to discuss specific challenges you’ve faced in previous roles and how you overcame them. Highlight your ability to challenge assumptions and propose innovative solutions. This will demonstrate your critical thinking skills and your readiness to tackle the complexities of the role.
