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- Tasks: Analyse demand and capacity to support planning and decision-making across teams.
- Company: Join Markerstudy, a leading UK insurance provider with a vibrant culture.
- Benefits: Enjoy flexible working, competitive salary, health care plan, and annual leave perks.
- Why this job: Make an impact in a fast-paced environment while developing your analytical skills.
- Qualifications: Strong analytical skills and experience in planning or resource forecasting.
- Other info: Collaborative team atmosphere with opportunities for career growth.
The predicted salary is between 28800 - 48000 £ per year.
This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available.
Role Purpose: As Demand & Capacity Analyst, you are responsible for the day-to-day operation of Technology's planning and forecasting processes. You ensure demand, capacity, utilisation, and dependency information is accurate, timely, and ready for use across squads, shared services, and partners. You provide the insight and operational discipline that supports predictable and transparent planning, helping teams understand what work is coming, what capacity exists, and where risks may arise. Working alongside the Principal Demand & Capacity Manager, you contribute analytical depth, coordinated information flow, and high-quality reporting that strengthens decision-making across Technology. The role partners closely with Delivery Managers, Change/PMO, Technology divisions, and partner teams to maintain clarity, alignment, and confidence in planning.
Key Accountabilities & Responsibilities:
- Demand Management & Intake Operations
- Coordinate the intake process to ensure demand is captured, validated, and structured consistently
- Analyse incoming work to identify effort, required skills, scope, and potential impact on capacity
- Produce demand summaries, dashboards, and insight packs to support planning
- Capacity & Utilisation Insight
- Maintain accurate capacity and utilisation data across squads, shared services, and partner teams
- Provide updated capacity information to support roadmap reviews and planning cycles
- Roadmap & Planning Support
- Consolidate roadmap updates from Delivery Managers, Change/PMO, Technology divisions, and partner teams into unified views
- Produce roadmap packs, health checks, and visuals used in planning and leadership forums
- Dependency & Risk Tracking
- Maintain a clear, accurate register of cross-team and cross-partner dependencies
- Produce dependency heatmaps, summaries, and trend analysis to support early intervention
- Timecard Forecasting & Insights
- Monitor timecard completeness, utilisation accuracy, and forecast adherence across Technology
- Produce regular utilisation, forecast-vs-actual, and variance reporting to support decision-making
- Partner & Third-Party Coordination
- Track partner allocation, capacity, and alignment against Technology roadmaps
- Monitor utilisation and surface partner-related risks, constraints, or delivery impacts
- Prepare structured data and insight for supplier planning and performance reviews
- Reporting, Tooling & Data Quality
- Maintain dashboards, trackers, templates, and data models used across planning and forecasting
- Operational Governance & Support
- Ensure work meets governance criteria before progressing through planning stages
- Maintain audit trails, decision logs, and supporting documentation
- Prepare pre-reads, updates, and concise summaries for planning, governance, and operational forums
Key Skills, Experience & Knowledge:
- Strong analytical skills with experience interpreting and presenting complex data
- Experience in planning, PMO, delivery operations, resource forecasting, or similar environments
- Confidence using modelling tools, spreadsheets, reporting dashboards, and planning systems
- Understanding of demand, capacity, forecasting, and delivery planning processes
- Strong communication skills, able to translate data into meaningful insight for different audiences
- Ability to work independently, manage multiple priorities, and proactively identify risks or issues
What we offer in return?
- A collaborative and fast paced work environment
- Health care cash plan
- Opportunity for a yearly bonus scheme
- 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
- Life Assurance 4x annual salary
- Vibrant, modern offices
About the business:
Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
Demand & Capacity Analyst in Salford employer: Gerrard White
Contact Detail:
Gerrard White Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand & Capacity Analyst in Salford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing a role as a Demand & Capacity Analyst.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you’ve used data to drive decisions in past roles. We want to see your thought process and how you tackle complex problems!
✨Tip Number 3
Showcase your communication skills! Practice explaining complex data insights in simple terms. This is key for a role that involves working with various teams and stakeholders, so make sure you can translate data into meaningful insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Markerstudy.
We think you need these skills to ace Demand & Capacity Analyst in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Demand & Capacity Analyst role. Highlight your analytical skills and experience in planning or forecasting, as these are key to what we’re looking for.
Showcase Your Data Skills: We love numbers! Include examples of how you've interpreted complex data and turned it into actionable insights. This will show us you can handle the analytical depth required for the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible and make sure your key skills and experiences stand out. We appreciate clarity just as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Gerrard White
✨Know Your Numbers
As a Demand & Capacity Analyst, you'll be dealing with a lot of data. Brush up on your analytical skills and be ready to discuss how you've interpreted complex data in the past. Prepare examples of dashboards or reports you've created that had a real impact on decision-making.
✨Understand the Role Inside Out
Make sure you fully grasp the responsibilities outlined in the job description. Familiarise yourself with demand management, capacity tracking, and risk assessment. Being able to speak confidently about these areas will show that you're genuinely interested and prepared for the role.
✨Prepare Insightful Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, tools used for planning, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Showcase Your Communication Skills
Since the role requires translating data into meaningful insights, practice explaining complex concepts in simple terms. You might be asked to present a scenario or a past project, so be ready to demonstrate how you can communicate effectively with different audiences.
