At a Glance
- Tasks: Support high-quality video telematics installations and improve field standards.
- Company: Dynamic tech company focused on connected fleet technology.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Perfect for problem-solvers who love improving standards and creating clear documentation.
- Why this job: Join a hands-on role that makes a real impact in the tech industry.
- Qualifications: Experience in telematics or vehicle systems and strong electrical knowledge.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for an experienced Field Service Specialist to support the delivery of high-quality video telematics and connected fleet technology installations. This is a hands-on technical role, but with a strong focus on quality assurance, documentation, installation standards and continuous improvement. It would suit someone with a background in telematics, vehicle CCTV, MDVR/DVR, dashcam, tracking, auto-electrical or fleet technology, who is confident working across commercial vehicles.
You will support pilot and first-of-type installations for new customers, vehicle types, hardware and installation methods, capturing clear photos, notes, risks and lessons learned. You will also help create and update practical Vehicle Installation Plans/Procedures, including mounting positions, cable routes, connection points, parts required and testing steps.
A key part of the role will be improving quality across the field network. You will carry out quality checks and audits, review completed installations, identify defects or recurring issues, and support corrective actions. You will also help develop practical training material and guidance for internal engineers and third-party installation partners.
Qualifications
- Experience with telematics, vehicle CCTV, MDVR/DVR, tracking, dashcams or connected vehicle systems
- Strong vehicle electrical knowledge, including safe wiring, permanent/ignition feeds, fusing and grounding
- Experience working across HGVs, LCVs, vans, trailers, plant or commercial fleets
- Strong fault-finding and diagnostic skills
- Excellent attention to detail and a quality-focused approach
- Confidence producing clear installation notes, audit reports, photos, training material and engineer guidance
- The ability to challenge poor standards professionally and support improvement across the field team
This is a great opportunity for a technically strong field engineer who enjoys problem-solving, improving standards and creating clear documentation, rather than simply completing standard installations.
Field Services Specialist Engineer in London employer: Gerrard White
Gerrard White is an excellent employer, offering a supportive and collaborative work environment in Orpington. Employees benefit from a friendly atmosphere, opportunities for professional growth, and the chance to expand their legal knowledge across diverse practice areas, making it a rewarding place to build a career.
