At a Glance
- Tasks: Help customers find the right motor insurance and provide an exceptional experience.
- Company: Join a tech-driven insurance business with a vibrant culture.
- Benefits: Competitive salary, monthly bonuses, and generous holiday allowance.
- Other info: Enjoy casual dress, free parking, and work-from-home Fridays.
- Why this job: Be part of a dynamic team transforming the insurance experience.
- Qualifications: 1+ years in motor insurance or relevant customer service experience required.
The predicted salary is between 26000 - 28000 £ per year.
£26,000.00 - £28,000 per year (Dependant on insurance experience) plus a salary increase after 12 months + monthly bonus based on performance.
Location: Rainham, Essex (4 days in office, Fridays from home after induction training completed).
MUST have minimum 1-year recent solid experience in MOTOR insurance (call centre, broker or customer service background).
Permanent.
Job Overview:
Join a Growing, Ambitious Insurance Business with a Brilliant Culture as a Customer Care Agent.
Are you an experienced Motor insurance professional looking for more than just another call centre role?
Join a tech driven insurance business that's transforming how people experience cover. Here, insurance isn't stuck in the past, it's digital, customer focused and constantly evolving. You'll be part of the dynamic motor insurance team, helping customers choose the right cover and giving them a great experience from start to finish. Friendly, inclusive, and performance driven.
- Office based 4 days, home on Fridays
- We reward loyalty and performance
- Monthly % bonus based on performance + teamwork
- Hours: Monday-Friday, 9am-5pm (no weekends!)
- Holidays: 20 days + bank holidays (rising to 30 with service)
- Location: Rainham, Essex (with great transport links and free parking)
What We're Looking For:
- MUST have minimum 1-year recent solid experience in Motor insurance (call centre, broker or customer service background) other insurance considered (not just motor).
- Strong communication and rapport building skills
- Casual dress
- Monthly bonus
- Holiday increase per year
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Work from home
GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers.
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Locations
Experienced Insurance Customer Service Agent in Kent, Rainham employer: Gerrard White
Gerrard White is an excellent employer, offering a supportive and collaborative work environment in Orpington. Employees benefit from a friendly atmosphere, opportunities for professional growth, and the chance to expand their legal knowledge across diverse practice areas, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Insurance Customer Service Agent in Kent, Rainham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Gerrard White). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Gerrard White. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Experienced Insurance Customer Service Agent in Kent, Rainham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Gerrard White.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Gerrard White. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Gerrard White
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Gerrard White to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Gerrard White, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Gerrard White's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
