At a Glance
- Tasks: Review and process pet insurance claims while ensuring accuracy and efficiency.
- Company: Join a supportive team dedicated to helping pet owners in need.
- Benefits: Enjoy flexible remote work, generous leave, and exclusive discounts.
- Other info: Embrace a proactive role with excellent career growth opportunities.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: Must be a Qualified Veterinary Nurse or experienced Pet Claims Assessor.
The predicted salary is between 36000 - 60000 £ per year.
Do you have Pet Claims Assessing or Veterinary Nurse experience and looking for a new challenge? We are looking for Pet Claims Assessors to join our Assessing team on a remote basis (must be UK based).
Hours: Full Time Only - Monday to Friday 9am-5pm or 10am-6pm (alternative shifts). Training Fully Remote working Monday to Friday 8am-4pm.
Available Start Dates:
- Tuesday 5th May 2026 (following the Bank Holiday weekend)
- Monday 8th June 2026
- Monday 6th July 2026
Why Join Us? This is more than just a job, it’s a chance to use your veterinary knowledge and claims experience in a rewarding role that offers both challenge and career growth. You’ll be at the forefront of ensuring pet owners receive timely support when they need it most.
Key Responsibilities:
- Review and process pet insurance claims efficiently, ensuring accuracy and adherence to guidelines.
- Work closely with veterinary practices and customers to gather necessary information for claims assessment.
- Ensure claims are settled swiftly, within Service Level Agreements (SLAs), and identify any potential fraudulent claims for referral.
- Offer exceptional customer service by providing clear, prompt communication and building strong relationships with customers and colleagues.
- Maintain up-to-date knowledge of policies, products, and systems to help explain cover details to customers.
What We’re Looking For:
- Experience: Must be a Qualified Veterinary Nurse or experienced Pet Claims Assessor with relevant industry experience.
- Skills: Excellent phone and communication skills, high attention to detail, strong IT and data entry skills, and the ability to work both independently and as part of a team.
- Attitude: A flexible, proactive approach to work and a willingness to embrace new tasks and challenges.
What’s In It for You?
- Flexible, remote working so you can achieve a healthy work-life balance.
- 24 days of annual leave + bank holidays, with the option to purchase additional days.
- Health Cash Plan to help with medical expenses.
- Access to an exclusive benefits scheme offering discounts on shopping, dining, travel, and more.
- Life Assurance at 4x your annual salary.
- Employee referral scheme to reward you for bringing talent into the team.
Pet Claims Assessor in Feltham employer: Gerrard White
Join our dynamic team as a Pet Claims Assessor, where your veterinary expertise will be valued in a supportive and flexible remote working environment. We prioritise employee growth with comprehensive training and a culture that encourages collaboration and innovation, all while offering competitive benefits like a health cash plan and generous annual leave. Experience the satisfaction of making a difference in pet owners' lives while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Pet Claims Assessor in Feltham
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary and insurance sectors. Let them know you're on the lookout for a Pet Claims Assessor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of pet insurance policies and claims processes. We want you to feel confident discussing your experience as a Veterinary Nurse or Claims Assessor, so practice common interview questions and scenarios.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to highlight your ability to build relationships with customers and colleagues. Share examples of how you've provided exceptional customer service in the past – it’s what sets you apart!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Don’t forget to follow up after applying to express your enthusiasm for the role!
We think you need these skills to ace Pet Claims Assessor in Feltham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Veterinary Nurse or Pet Claims Assessor. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through.
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, just like we aim to provide to our customers. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other cool opportunities we have!
How to prepare for a job interview at Gerrard White
✨Know Your Stuff
Brush up on your veterinary knowledge and claims processes. Be ready to discuss specific cases or experiences that highlight your expertise as a Veterinary Nurse or Pet Claims Assessor. This will show them you’re not just familiar with the role, but you truly understand it.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and veterinary practices, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will demonstrate your ability to build strong relationships.
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you ensure accuracy in claims processing. Share specific strategies you use to avoid errors and maintain high standards, as this is crucial for the role.
✨Embrace Flexibility
The job requires a proactive attitude and adaptability. Be prepared to discuss times when you’ve embraced new challenges or adapted to changes in your work environment. This will show them you’re the right fit for their dynamic team.
