At a Glance
- Tasks: Help customers choose the right insurance cover and provide an exceptional experience.
- Company: Join a tech-driven insurance business with a brilliant culture.
- Benefits: Competitive salary, monthly bonuses, and health & wellbeing programmes.
- Other info: Enjoy casual dress, free parking, and great career growth opportunities.
- Why this job: Be part of a dynamic team transforming the insurance experience.
- Qualifications: Minimum 1-year experience in insurance or customer service required.
The predicted salary is between 50000 - 65000 £ per year.
Insurance Customer Care Agent £26,000.00 - £28,000 per year (Dependant on insurance experience) plus a salary increase after 12 months + monthly bonus based on performance.
Location: Rainham, Essex (4 days in office, Fridays from home after induction training completed).
MUST have minimum 1-year recent solid experience in insurance (call centre, broker or customer service background); other insurance considered (not just motor).
Permanent position.
Join a growing, ambitious insurance business with a brilliant culture as a Customer Care Agent. Are you an experienced insurance professional looking for more than just another call centre role? Join a tech-driven insurance business that's transforming how people experience cover. Here, insurance isn't stuck in the past; it's digital, customer-focused and constantly evolving. You'll be part of the dynamic motor insurance team, helping customers choose the right cover and giving them a great experience from start to finish.
- Friendly, inclusive, and performance driven
- Office based 4 days, home on Fridays
- We reward loyalty and performance
- Monthly % bonus based on performance + teamwork
- Hours: Monday-Friday, 9am-5pm (no weekends!)
- Holidays: 20 days + bank holidays (rising to 30 with service)
- Location: Rainham, Essex (with great transport links and free parking)
- Strong communication and rapport building skills
- Casual dress
- Monthly bonus
- Holiday increase per year
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Work from home
GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers.
Experienced Insurance Customer Service Agent employer: Gerrard White
Join a forward-thinking insurance company in Rainham, Essex, where innovation meets exceptional customer service. With a strong emphasis on employee growth, a friendly and inclusive work culture, and attractive benefits such as performance bonuses, increased holiday entitlement, and flexible working arrangements, this role offers a rewarding career path for experienced insurance professionals. Enjoy the perks of a casual dress code, health and wellbeing programmes, and a supportive team environment that values your contributions.
